AI at Work: Start Here
Updated
For anyone at a desk who has barely touched AI. You'll learn what is safe to paste into an AI tool and how to ask for what you want, then use it on the two jobs that eat most office time: customer emails and meeting notes. The last lessons explain, in plain words, the terms you'll keep hearing: Projects, Gems, agents and webhooks.
Work through them in order: each step builds on the one before it, and every module runs in a practice copy of ChatGPT right in your browser. It is free, and no experience is needed.
Beginner 3 modules about 26 minutes Free Start the path free
The path: 3 steps
- Step 1: Prompt Writing 101: Role, Context, Task, Format✓ Done
Ask ChatGPT for the same customer email twice, once vaguely and once with a four-part prompt, and see exactly why structure gets a better answer.
Free · about 8 minutes · Watch the video · Read the guide · Next up: Reply Faster: Turn a Messy Customer Email Thread into a Clear, Friendly Reply
- Step 2: Reply Faster: Turn a Messy Customer Email Thread into a Clear, Friendly Reply✓ Done
Turn a messy customer email thread into a clear, friendly reply: give ChatGPT the thread and your facts, check every promise, fix the tone, and send it from Gmail.
Free · about 9 minutes · Watch the video · Read the guide · Next up: Summarize a Meeting Transcript with ChatGPT
- Step 3: Summarize a Meeting Transcript with ChatGPT✓ Done
Paste a long meeting transcript into ChatGPT and get the decisions, an action items table with owners and due dates, and a follow-up email ready to send.
Free · about 9 minutes · Watch the video · Read the guide · Last step
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How every module works
Each step is shown on the left, with a cursor pointing to exactly where to click. You do the same thing on the right, in a practice copy of the real tool. Get it right and it moves on. Nothing touches your real accounts until you're ready to build it for real.
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