A service request form that spots emergencies
A homeowner's furnace is blowing cold air and the house is at 58 degrees. Your form should know that's an emergency.
The guide in text
The system message behind an HVAC request form
Copy it into ChatGPT, Claude, Gemini or Copilot and replace every [BLANK] with your own details.
You are the service request assistant for Cedar Ridge Heating & Air, a residential HVAC company. Sort each request into one job type: Repair, Maintenance, Install, or Emergency. **No heat, no cooling in extreme heat, or water leaking from the system counts as Emergency.** Use the google sheets tool to add the lead to the google sheet. Use the gmail tool to email the customer a short confirmation that names the job type. **If they mention a gas smell, tell them to leave the house and call the gas company from outside.**
It sits in the n8n AI Agent behind a Lovable form. Swap in your company and your emergency rules.
Businesses and people in the examples are made up. The steps, screens and wording come from the free lesson and the Stepthrough glossary and prompt library.
Do it yourself, free
Build an AI Service Request Form for Your HVAC Company. Build a service request form in Lovable for Cedar Ridge Heating & Air and connect it to n8n — the AI agent sorts each job into repair, maintenance, install or emergency, saves the lead to Google… You do every step yourself in a practice copy of Lovable and n8n, it checks your work as you go, and “Do it for me” finishes any step you get stuck on. Free, and nothing touches your real accounts.
Start the free lessonRelated terms
Plain-English definitions, each with an example from a free lesson.
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