Updated . Built against the tool’s current screens and checked step by step. How we check this lesson
Strong employees get screened out of internal openings because their resumes use the wrong words. Score the resume against the posting, rewrite the real experience in the posting's language, and rescan, free and with no account.
At a glance
| Question | Answer |
|---|---|
| What you build | Strong employees get screened out of internal openings because their resumes use the wrong words. Score the resume against the posting, rewrite the real experience in the posting's language, and rescan, free and with no account. |
| Tools | ResumeScorePro |
| Time | About 7 minutes, 10 steps in 3 parts |
| Level | Beginner, no coding needed |
| Cost | Free |
| Ways to learn it | Practice it step by step |
The 3 parts, in short
- Score the resume as it is: Paste the internal candidate's resume, Paste the job posting, Run the free scan.
- Find the gap: 62 out of 100: a weak match, Missing and matched keywords, The top issues, explained.
- Fix it, rescan it: Rewrite in the posting's words, true skills only, Score it again, 78: a moderate match, What is still missing is real.
Start here first: Strawberry: Check Minimum-Wage Rules Every Monday and Approve Every Change (module 1 of AI Automation for Recruiting & HR)
Part of: AI for Recruiting & HR (step 27 of 27)
Part of: AI Apps Worth Knowing (step 159 of 164). Next up: Anwaar Digital: Pull the Signature Pages Out of a 12-Page Lease for Real Estate

What you'll build
You are Priya, HR coordinator at Ridgeway Logistics, a made-up 300-person freight company. An internal Operations Analyst opening drew an application from Marcus, a dispatch lead who already tracks late loads by carrier every week. Internal applications go through the same applicant tracking system as outside ones, and his resume describes the work in dispatch words. Screen him out and you pay to recruit from outside, and may lose him too. With his permission, you score his resume against the posting in ResumeScorePro, find the missing keywords, rewrite his real experience in the posting's words and rescan. These are the real ResumeScorePro screens and the real scores from that scan: 62, then 78.
You scored an internal candidate's resume against the posting, read the five dimensions, the missing keywords and the top issues, then rewrote his real experience in the posting's words with real numbers, and rescanned: 62 to 78, with no invented skills. What is still missing, Power BI and dashboards, is a training plan for him and his manager. What this saves you: an outside hire for a job a current employee can grow into. Next, run it for your own next internal posting, with the employee's permission. The free scan gives three scans in your browser; the $9 Complete Report adds the full 21-check list and AI rewrites.
- Tools: ResumeScorePro
- Time: about 7 minutes, 10 steps in 3 chapters
- Level: beginner, no coding needed
- Price: free
Practice first, then build it for real
Practice copy built from real ResumeScorePro screens (resumescorepro.com, free scan, no account), captured 14 November 2026 while running both scans in this lesson. The scores are the real results. Ridgeway Logistics, Marcus Reed and the job posting are made up. Nothing here sends anything to ResumeScorePro. To build it for real you need your own ResumeScorePro account, and some services charge once you use them for real work, so check each tool's current pricing.
Try it yourself, free
Reading the steps is a start. Doing them is how it sticks. The interactive module walks you through every click in a practice copy of ResumeScorePro, checks each step, and never touches your real accounts.
Start “ResumeScorePro: Get Internal Candidates Past the Resume Screen for Recruiting & HR”Step by step: ResumeScorePro: Get Internal Candidates Past the Resume Screen for Recruiting & HR
All 10 steps of the interactive module, in order. In the module you watch each one, then do it yourself in a practice copy that checks your work.
1. Score the resume as it is
- Paste the internal candidate's resume. You are Priya, HR coordinator at Ridgeway Logistics (made up), a 300-person freight company. You posted an Operations Analyst opening inside the company first. Marcus, a dispatch lead who already tracks late loads by carrier every week, applied, but internal applications go through the same applicant tracking system as outside ones, and his resume describes the work in dispatch words. If he is screened out, you pay to recruit from outside and risk losing him. With his permission, you check his resume in ResumeScorePro, a free checker that runs in the browser with no account. Paste his resume into Your resume.
You are Priya in HR. A strong internal candidate applied for an analyst job, but his resume uses dispatch words. With his permission, paste his resume into Your resume.
Marcus Reed Columbus, OH | marcus.reed@example.com | (614) 555-0142 SUMMARY Dispatch lead with 6 years in regional freight. I keep trucks moving, solve problems fast and train new dispatchers. EXPERIENCE Dispatch Lead, Ridgeway Logistics, Columbus, OH | 2022 - Present - Lead a team of 5 dispatchers covering 140 daily loads across Ohio and Indiana - Built a weekly spreadsheet of late loads by carrier and shared it with the ops manager - Worked with carriers to fix repeat delays on the Indianapolis lane - Trained 9 new dispatchers on our routing system and call-out process - Handled customer calls when shipments ran late Dispatcher, Ridgeway Logistics, Columbus, OH | 2019 - 2022 - Scheduled pickups and deliveries for 30 to 40 loads a day - Tracked driver hours and updated load status in the system - Kept the daily delivery board up to date Customer Service Representative, Buckeye Parcel, Columbus, OH | 2017 - 2019 - Answered shipment questions by phone and email - Logged claims for damaged freight EDUCATION Associate of Applied Science, Business Management, Columbus State Community College, 2017 SKILLS Excel, Microsoft Teams, routing software, customer service, team leadership
- Paste the job posting. The counter now reads 1,199 / 5,000 characters. Below it, paste the internal posting into Job posting. The posting is what the resume is scored against, so paste the whole thing, requirements included.
Operations Analyst - Ridgeway Logistics (internal posting) About the role Our operations team is looking for an Operations Analyst to turn shipment data into decisions. You will own our weekly KPI dashboard, track carrier performance and lead root cause analysis on late deliveries. What you will do - Build and maintain KPI dashboards in Power BI covering on-time delivery, cost per load and carrier performance - Pull shipment data from our TMS (transportation management system) and clean it in Excel - Run root cause analysis on late deliveries and present findings to the operations manager - Track carrier scorecards and recommend changes to carrier mix by lane - Support process improvement projects that reduce cost per load What you bring - 3+ years in logistics, dispatch or supply chain operations - Strong Excel skills: pivot tables, VLOOKUP or XLOOKUP - Experience with Power BI or another dashboard tool - Working knowledge of SQL is a plus - Clear written communication and the ability to present data to managers - Experience with a TMS Location: Columbus, OH (hybrid)
- Run the free scan. Both boxes are filled (1,088 / 12,000 for the posting) and the note says Free scans left: 3 of 3. The free scan runs inside your browser, so the resume is not uploaded. Click Score My Resume — Free.
You get three free scans, and the resume is not uploaded.
2. Find the gap
- 62 out of 100: a weak match. Marcus scored 62/100, Weak match, from 21 checks on his 192 words. The five dimensions show where: Format 100% and Brevity 90% are fine, but Keywords 41% and Impact 37% are low. The site calls 85 and above a strong match, 70 to 84 moderate. Scroll down to the keyword lists: here, click Keywords · 41% (on the real site you just scroll).
Sixty two, a weak match. Format is fine, but keywords and impact are low.
- Missing and matched keywords. Missing keywords (10 shown): operations, data, supply chain, analyst, KPI, dashboard, track, performance, root cause. Matched keywords (9): carrier, logistics, shipment, late deliveries, Excel and others. Marcus does track carrier performance and finds the root cause of late loads; his resume just never says so. Scroll on to Issues found (8) (here, click it).
Ten missing keywords. He does this work, his resume just never says so.
- The top issues, explained. Two H (high) issues: only 38% of the posting's key terms appear, and the most important terms, operations, data, supply chain, analyst, are missing. Three M (medium) issues ask for more hard skills, more numbers (3 found, aim for 6 to 8) and stronger verbs than "worked with". The free scan shows the top five; +3 more issues are in the $9 Complete Report. Note the advice: mirror the posting's language for the skills you genuinely have. Click the second H issue to go back up to the resume box, and sit down with Marcus to rewrite (on the real site, scroll up).
Two high issues: few of the posting's words, and the top terms are missing. Use its language only for skills he really has.
3. Fix it, rescan it
- Rewrite in the posting's words, true skills only. Together you rewrite the same experience in the posting's words: the weekly spreadsheet becomes a weekly Excel report with pivot tables and XLOOKUP that tracks carrier performance; the Indianapolis fix becomes root cause analysis with a number, on-time delivery from 81% to 94% on that lane; "our routing system" becomes the TMS. Marcus has never used Power BI or SQL, so they stay out. Select everything in Your resume and paste the revised version.
Rewrite the same work in the posting's words, with numbers. He has never used Power BI or SQL, so leave them out.
Marcus Reed Columbus, OH | marcus.reed@example.com | (614) 555-0142 SUMMARY Dispatch lead with 6 years in regional freight operations. I track carrier performance and on-time delivery every week, run root cause analysis on late loads and turn shipment data into fixes for the operations manager. EXPERIENCE Dispatch Lead, Ridgeway Logistics, Columbus, OH | 2022 - Present - Lead a team of 5 dispatchers covering 140 daily loads across Ohio and Indiana - Built a weekly Excel report (pivot tables, XLOOKUP) of late loads by carrier and lane, used by the operations manager to track carrier performance - Ran root cause analysis on repeat delays on the Indianapolis lane and moved 2 loads a day to a better carrier, raising on-time delivery on that lane from 81% to 94% - Pulled shipment data from our TMS (McLeod) each Monday to update the late-load report - Trained 9 new dispatchers on the TMS and our call-out process - Handled customer calls when shipments ran late and kept customers updated Dispatcher, Ridgeway Logistics, Columbus, OH | 2019 - 2022 - Scheduled pickups and deliveries for 30 to 40 loads a day in the TMS - Tracked driver hours and updated load status in the TMS - Kept the daily delivery board up to date Customer Service Representative, Buckeye Parcel, Columbus, OH | 2017 - 2019 - Answered shipment questions by phone and email - Logged claims for damaged freight EDUCATION Associate of Applied Science, Business Management, Columbus State Community College, 2017 SKILLS Excel (pivot tables, XLOOKUP), TMS (McLeod), carrier performance tracking, root cause analysis, on-time delivery reporting, Microsoft Teams, customer service, team leadership
- Score it again. The new Skills line lists Excel (pivot tables, XLOOKUP), TMS, carrier performance tracking, root cause analysis and on-time delivery reporting. The posting stays the same. Click Score My Resume — Free again.
Same posting, revised resume.
- 78: a moderate match. 78/100, Moderate match, "Decent, but gaps found", on 270 words, and Free scans left: 1 of 3. Sixteen points, from honest wording and real numbers alone. Scroll down to see what is left: here, click Decent, but gaps found.
Seventy eight, a moderate match, from honest wording and real numbers.
- What is still missing is real. Keywords rose from 41% to 64%, Impact from 37% to 68%, Brevity to 100%. Still missing: supply chain, analyst, KPI, dashboard, power (as in Power BI), cost and internal. Some are words you could add honestly, such as the supply chain operations he works in. Power BI and dashboards are a real skill gap, so do not add them: that is a development plan, not a resume fix. Scroll on to Issues found (5) (here, click it).
Keywords rose to sixty four percent. Power BI and dashboards are a real gap, so do not add them. That is a training plan.
Screenshots











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All 18 modules in AI Automation for Recruiting & HR
Terms in this lesson
Plain-English definitions, each with an example from a free lesson.