Fireflies.ai: what it does, who it is for and alternatives
Updated · By Robert Breen
Records, transcribes and summarizes calls on Zoom, Teams and Meet. Searchable notes and CRM updates for sales teams.
Official site: fireflies.ai
What Fireflies.ai does
Fireflies sends a note-taker to calendar meetings, or you can upload audio and video files. It transcribes over 100 languages with speaker recognition. Its AskFred assistant answers questions about what was said, and search finds exact lines and timestamps in past calls. Notes can go to Slack, project tools or applicant tracking systems.
Who Fireflies.ai is for
- Sales reps
- Recruiters
- Project managers
- Customer success managers
Key features
- Transcription in 100+ languages with speaker recognition
- AskFred answers questions about your meetings
- Search past calls for specific sentences and timestamps
- Auto-fills Salesforce and HubSpot with notes and call logs
- Sends notes to Asana, Trello, Slack, Greenhouse, Lever and BambooHR
- Chrome extension, mobile and desktop apps, and file uploads
Privacy and data
States SOC 2 Type II, GDPR and HIPAA compliance and 256-bit AES encryption for notes and transcripts at rest. Says it does not train AI models on customer data. Source: Fireflies.ai’s own page. Before you put client data in, check your company’s AI rules and the plan’s data settings.
Learn Fireflies.ai free on Stepthrough
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Alternatives to Fireflies.ai
Other AI notetakers in the directory.
- Granola Free plan An AI notepad that transcribes meetings from your computer, with no bot joining the call. It turns your quick notes into full notes, action items and follow-up emails, and shares them to Slack, Notion or HubSpot.
- CoHear Free plan Turns recorded sessions into notes, action items and handouts. Useful for training sessions and team meetings.
- OLVA Free plan A private AI assistant that helps you during live client calls with notes and prompts. Built for consultants and advisors.
- Otter.ai Free plan Joins your meetings, transcribes them live and writes summaries with action items. Ask the meeting agent questions afterward.
- Fathom Free plan A free AI notetaker that records calls and writes instant summaries and action items. Syncs notes to your CRM.
- tl;dv Free plan Records and transcribes Zoom, Meet and Teams calls, writes AI notes from meeting templates and pushes them to tools like HubSpot, Slack and Notion. Pin key moments during the call.
Frequently asked questions
- What is Fireflies.ai?
- Records, transcribes and summarizes calls on Zoom, Teams and Meet. Searchable notes and CRM updates for sales teams. Fireflies sends a note-taker to calendar meetings, or you can upload audio and video files. It transcribes over 100 languages with speaker recognition. Its AskFred assistant answers questions about what was said, and search finds exact lines and timestamps in past calls. Notes can go to Slack, project tools or applicant tracking systems.
- Who is Fireflies.ai for?
- Fireflies.ai fits sales reps, recruiters, project managers and customer success managers, and other office teams with the same job to do.
- Is Fireflies.ai free?
- Fireflies.ai has a free plan; paid plans add more usage or features. Plans change often, so check the official pricing page before you commit.
- What are some alternatives to Fireflies.ai?
- Other AI notetakers include Granola, CoHear, OLVA, Otter.ai and Fathom.
- Is Fireflies.ai safe for work data?
- States SOC 2 Type II, GDPR and HIPAA compliance and 256-bit AES encryption for notes and transcripts at rest. Says it does not train AI models on customer data. Check your own company’s rules, and use a business plan with training turned off for client data.
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Checked against Fireflies.ai’s official site on October 20, 2026: source 1, source 2. Spotted something out of date? Email rbreen@ynteractive.com. Listings are free; submit your AI tool.
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