Fathom: what it does, who it is for and alternatives
Updated · By Robert Breen
A free AI notetaker that records calls and writes instant summaries and action items. Syncs notes to your CRM.
Official site: fathom.ai
What Fathom does
Fathom records your Zoom, Google Meet or Microsoft Teams calls, and a bot-free option is now available. After each call it gives you a searchable transcript and a summary. With Ask Fathom you can ask questions across past conversations, and topic alerts flag when key subjects come up.
Who Fathom is for
- Sales reps
- Customer success managers
- Recruiters
- Consultants
Key features
- Records and transcribes Zoom, Google Meet and Microsoft Teams calls
- Instant AI summaries you can customize for team workflows
- Ask Fathom: search and ask questions across past conversations
- Alerts when key topics come up
- Syncs notes and action items to Salesforce, HubSpot, Notion and Asana
- AI Scorecards with coaching moments for teams
Privacy and data
Fathom says its AI providers may not train on your data and that it is SOC 2 Type II, HIPAA and GDPR compliant, with data stored in the US. It does use de-identified customer data to improve its own models, and you can opt out in settings. Source: Fathom’s own page. Before you put client data in, check your company’s AI rules and the plan’s data settings.
Learn Fathom free on Stepthrough
- Comparison: Fathom vs Fireflies vs Otter for client meetings
- Comparison: The best AI meeting assistant for accountants and bookkeepers
- Comparison: The best AI meeting note takers for client calls in 2026
Alternatives to Fathom
Other AI notetakers in the directory.
- Granola Free plan An AI notepad that transcribes meetings from your computer, with no bot joining the call. It turns your quick notes into full notes, action items and follow-up emails, and shares them to Slack, Notion or HubSpot.
- CoHear Free plan Turns recorded sessions into notes, action items and handouts. Useful for training sessions and team meetings.
- OLVA Free plan A private AI assistant that helps you during live client calls with notes and prompts. Built for consultants and advisors.
- Otter.ai Free plan Joins your meetings, transcribes them live and writes summaries with action items. Ask the meeting agent questions afterward.
- Fireflies.ai Free plan Records, transcribes and summarizes calls on Zoom, Teams and Meet. Searchable notes and CRM updates for sales teams.
- tl;dv Free plan Records and transcribes Zoom, Meet and Teams calls, writes AI notes from meeting templates and pushes them to tools like HubSpot, Slack and Notion. Pin key moments during the call.
Frequently asked questions
- What is Fathom?
- A free AI notetaker that records calls and writes instant summaries and action items. Syncs notes to your CRM. Fathom records your Zoom, Google Meet or Microsoft Teams calls, and a bot-free option is now available. After each call it gives you a searchable transcript and a summary. With Ask Fathom you can ask questions across past conversations, and topic alerts flag when key subjects come up.
- Who is Fathom for?
- Fathom fits sales reps, customer success managers, recruiters and consultants, and other office teams with the same job to do.
- Is Fathom free?
- Fathom has a free plan; paid plans add more usage or features. Plans change often, so check the official pricing page before you commit.
- What are some alternatives to Fathom?
- Other AI notetakers include Granola, CoHear, OLVA, Otter.ai and Fireflies.ai.
- Is Fathom safe for work data?
- Fathom says its AI providers may not train on your data and that it is SOC 2 Type II, HIPAA and GDPR compliant, with data stored in the US. It does use de-identified customer data to improve its own models, and you can opt out in settings. Check your own company’s rules, and use a business plan with training turned off for client data.
“Listed on Stepthrough” badge
Add this badge to the Fathom website, press page or docs. It links to this page, so your visitors can see the listing.
<a href="https://learn.ynteractive.com/content/ai-tools/tool/fathom" title="Fathom is listed on Stepthrough"><img src="https://learn.ynteractive.com/badges/listed-on-stepthrough.svg" alt="Listed on Stepthrough" width="200" height="54" /></a>
Checked against Fathom’s official site on October 20, 2026: source 1, source 2. Spotted something out of date? Email rbreen@ynteractive.com. Listings are free; submit your AI tool.
The full AI tools directory · Meetings & notes · Tool comparisons