Myth: ChatGPT Already Knows My Business
Myth vs fact: ChatGPT knows the current chat, its general training and what you set up. Your current prices and policies still have to come from you.
The guide in text
The myth
ChatGPT already knows my business.
The fact
It knows what is in the current chat, what it learned in general training, and anything you set up, like custom instructions or memory. Your current prices and policies still have to come from you.
From the Stepthrough AI glossary: ChatGPT
The full definition: What is ChatGPT? in the AI glossary, with an example from a free lesson, common confusions and tips.
Businesses and people in the examples are made up. The steps, screens and wording come from the free lesson and the Stepthrough glossary and prompt library.
Do it yourself, free
Prompt Writing 101: Role, Context, Task, Format. Ask ChatGPT for the same customer email twice, once vaguely and once with a four-part prompt, and see exactly why structure gets a better answer. You do every step yourself in a practice copy of ChatGPT, it checks your work as you go, and “Do it for me” finishes any step you get stuck on. Free, and nothing touches your real accounts.
Start the free lessonRelated terms
Plain-English definitions, each with an example from a free lesson.
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From the blog
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More visual guides
Mistake to Avoid: Not Setting a Length in Your PromptA visual tip: say the length in the Format part of your prompt, like under 120 words, instead of trimming a 300-word reply by hand.
Mistake to avoid One graphic
Myth: There Is a Magic Wording for ChatGPT PromptsMyth vs fact: "act as an expert" helps far less than plain facts. Say what you need, give the details only you know and say how it should look.
Myth vs fact One graphic
Prompt of the Day: Ask a Happy Customer for a ReferralA visual prompt card for a short, personal referral ask: thank the customer for real work, describe who you help, and no reward you haven't decided on.
Prompt to copy 4 slides