What is a deepfake?
Quick answer
A deepfake is audio, video or an image made or changed with AI so that it looks or sounds like a real person saying or doing something they never did. In offices the common threat is a cloned voice or fake video call from a boss or vendor asking for an urgent payment or bank change.
Last updated
Take the free module →Module 4 of the free AI Security for Small Business course, about 7 minutes. No account needed.
Updated · By Robert Breen
Why it matters for a small business
Voice cloning now needs only a short recording, and a convincing fake can be paired with a well-written email. Spotting fakes by ear or eye is unreliable, so the protection has to be a process: verify through a channel you already trust, and require a second approver for money moves.
Deepfakes are also a reputational and legal issue. Using a real person's likeness without consent can break platform rules and laws, and the EU AI Act requires deepfakes to be disclosed as AI-generated. Don't put staff or customers in AI images or voices without asking.
In a real lesson: Stop a Fake Vendor Bank-Change Request Before You Pay using Claude
In Stop a Fake Vendor Bank-Change Request, Priya at Harbor & Pine Bookkeeping gets an email from Northgate Paper Supply asking her to pay invoice 8812, $6,420.00, to a new account today, plus a voicemail that sounds like her boss, Mike.
In the real test, Claude listed the corroborating voicemail as a red flag, because two channels pushing the same request is a tactic and voices are easy to fake or clone. The lesson's three rules work whether or not the voice is real: call back on a number you already have, get a second approver, and slow down when it's urgent.
Try this lesson free or read the step-by-step guide.
Common confusions
Deepfake vs voice cloning
Voice cloning is the technique of copying a voice. A deepfake is the fake result, which can be voice, video or images.
Deepfake vs AI-generated image
Most AI images are new pictures. A deepfake specifically imitates a real, identifiable person.
Tips
- Never approve a payment based on a voice or video alone.
- Call back on a number from your own records.
- Agree a code word or second-approver rule for urgent money requests.
Related terms
More AI basics terms
Where you use it: free lessons
- Stop a Fake Vendor Bank-Change Request Before You Pay using Claude (Claude, 7 min)
- Make Images with ChatGPT for Your Business (ChatGPT, 7 min)
Frequently asked questions
- How can I tell if a voice is a deepfake?
- Often you can't. Treat urgency, secrecy and changed payment details as the warning signs, and verify through a channel you already trust.
- Are deepfakes illegal?
- It depends on the use and the place. Fraud is illegal however it is done, and many laws and platform rules restrict using someone's likeness without consent.
- What should I do if I get a suspicious voice message?
- Don't act on it. Call the person back on a number you already have, and tell whoever handles security.