Why this matters
On a supplier call that switches languages, the part you didn’t fully understand is usually the part that matters: the date, the quantity, the reason for a delay.
Misread one and you find out weeks later, with rush freight, a slipped launch or an order the plant never planned for. An interpreter is hard to justify for a weekly status call, and asking someone to repeat every number slows the call down.
In this module you use OLVA, a third-party AI meeting assistant that listens through your computer instead of joining the call as a bot, to translate the live transcript, then confirm the key numbers in writing from the saved transcript.
What you’ll build
OLVA set up to translate the live transcript, a supplier call followed in the side-by-side view, and a confirm-back email started from the saved transcript, where every line is tagged EN or ES. The example is Brightwater Home Goods and its packaging plant Envases del Norte in Monterrey, both made up.
Every screen is the real OLVA app from our own test call. We had translation off in that test, so the lesson says where it can’t show the translated text.
What you need
- Nothing to start the practiceEvery screen is a real OLVA screenshot. Nothing listens or records, and no account is needed.
- The OLVA desktop app and an account, to do it for realFor Windows or Mac, from olva.ai. It is a separate product with its own plans.
- A Zoom, Google Meet or Teams callOLVA listens through your computer beside the call.
- Your company’s rulesOn consent to AI notes and on putting supplier information into outside apps.
Concepts
2 ideas you’ll use in the practice.
One setting listens, the other translates
In Settings › Intelligence, Languages being spoken is what OLVA listens for: leave it on Automatic detection, or pick the languages in the meeting for more accurate recognition. Translate the live transcript writes a translation into the output language you choose. It is off until you turn it on.
In the meeting, a control with the transcript switches between the original words, the translation, or both. OLVA says the same switch works in saved transcripts.
Follow with the translation, plan on the confirmation
Machine translation is weakest on numbers, names and industry jargon, exactly the things a supplier call is about. Use the translation to follow along, then say the date and quantities back before you hang up.
After the call, the saved transcript tags every line EN or ES, so the Spanish parts are easy to find. A short confirm-back email turns what you heard into a written yes.
Practice
Do every step yourself in a practice copy of the real tool. It checks your work, and “Do it for me” finishes any step you get stuck on.
Do it for real
Now repeat it in your own account. Tick each step as you go.
Quick check
3 questions to check you’ve got it.
1. Where do you turn on live translation in OLVA?
- A Translate button in the live window
- Settings › Intelligence › Translate the live transcript
- It is always on
Show the answer
Settings › Intelligence › Translate the live transcript. It is off until you turn it on in Settings. In a meeting, the control only switches between the original words and the translation.
2. The translation says the forecast is due December 15. What goes in your project plan?
- December 15, straight from the translation
- The date the supplier confirms in writing after your confirm-back email
- Nothing until the next call
Show the answer
The date the supplier confirms in writing after your confirm-back email. The translation helps you follow; the supplier’s written confirmation is what you plan on.
3. After the call, how do you find what was said in Spanish?
- Read the whole summary
- Open Transcript & Notes and look for the ES tag on each line
- Ask the supplier to resend it
Show the answer
Open Transcript & Notes and look for the ES tag on each line. Every line in the saved transcript is tagged with its language.
You reached the end of AI for Meetings
Your cross-language calls now end with a confirmed date instead of a guess. Pick your next course, or set up translation before your next supplier call.
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