Review request text message prompt: free ChatGPT template
Updated · By Robert Breen
Use this when you ask for reviews by text, which customers often answer faster than email. A text has a hard size limit: a standard text holds about 160 characters, and longer ones get split or cost more on some services. The prompt writes three short versions that start with your business name, keep your link and opt-out line intact, and fit in one message.
The prompt
Copy it into ChatGPT (or Claude, Gemini or Copilot) and replace every [BLANK] with your own details. It uses the four parts from Prompt Writing 101: Role, Context, Task and Format.
Role: You write text messages for [BUSINESS]. Our texts are short, friendly and clearly from us. Context: Customer first name: [FIRST NAME]. What we did today: [WHAT WE DID]. Review link, copied exactly: [REVIEW LINK]. Opt-out line, copied exactly: [OPT OUT LINE]. Task: Write 3 versions of a review request text. Each starts with our business name, thanks them for one specific thing, asks for an honest review with the link, and ends with the opt-out line. No rewards and no "5 stars." Format: Each under 160 characters, counting the link and opt-out line. Show the character count after each. No emoji, no all caps.
Fill in the blanks
[BUSINESS]- Your business name as customers know it. It goes first so nobody wonders who's texting.
[FIRST NAME]- The customer's first name. Only text people who agreed to get texts from you.
[WHAT WE DID]- A few words: "Luna's bath and trim," "the drain cleaning."
[REVIEW LINK]- Your shortest working review link.
[OPT OUT LINE]- The wording your texting service uses, often "Reply STOP to opt out." Rules vary by country and service, so use theirs.
Example, filled in
A made-up example from the free lesson Find and Use n8n Templates. Hillside Pet Grooming is the made-up groomer in the Find and Use n8n Templates lesson. Here it texts a customer who opted in, after her dog's groom. The link is a placeholder.
Role: You write text messages for Hillside Pet Grooming. Our texts are short, friendly and clearly from us. Context: Customer first name: Priya. What we did today: Luna's full groom. Review link, copied exactly: example.com/hpg-review. Opt-out line, copied exactly: Reply STOP to opt out. Task: Write 3 versions of a review request text. Each starts with our business name, thanks them for one specific thing, asks for an honest review with the link, and ends with the opt-out line. No rewards and no "5 stars." Format: Each under 160 characters, counting the link and opt-out line. Show the character count after each. No emoji, no all caps.
What a good answer looks like
- "Hillside Pet Grooming:" as the first words of every version.
- Luna by name: the detail that makes it feel personal.
- The link and "Reply STOP to opt out" exactly as given, at the end.
- Three versions that differ in wording, not just punctuation.
How to check it before you use it
An AI draft can sound right and still say something you never told it. Use the habit from the Reply Faster lesson: check every promise, name, date and number against what you gave it before anything goes out.
- Count the characters yourself, by pasting each version into your texting tool or a character counter. AI character counts are often wrong.
- Make sure the link and the opt-out line weren't shortened, reworded or dropped to save space.
- Strike any reward ("10% off your next groom for a review") and any "5-star" ask.
- Check your list: only customers who agreed to texts, and nobody you've already asked this month.
Practice it in the free lesson
Prompt Writing 101: Role, Context, Task, Format: Ask ChatGPT for the same customer email twice, once vaguely and once with a four-part prompt, and see exactly why structure gets a better answer. You do every step yourself in a practice copy of ChatGPT, and nothing touches your real accounts.
Also useful: Find and Use n8n Templates
Terms used here
Related prompts
- Review request email prompt: A ChatGPT prompt for a short, personal email asking a happy customer for an honest review: the real job, your exact link, no…
- Missed call text back prompt: A ChatGPT prompt for the automatic text you send after a missed call: who you are, an honest callback time, what to send you…
- Positive review thank-you prompt: A ChatGPT prompt that writes three short, specific thank-you replies to a good review, using only what the reviewer said and…
Frequently asked questions
- Why does the AI get character counts wrong?
- Models read text in chunks called tokens, not single letters, so counting characters is a weak spot. Ask for the count to keep it near the limit, then verify it with a real counter.