# Prompt of the Day: Thank a Customer for a Review > A visual prompt card: three short, specific thank-you replies to a good review, using only what the reviewer wrote and nothing private you know. Source: https://learn.ynteractive.com/content/visual/prompt-thank-a-customer-for-a-review · Updated 2026-10-01 · Free from Stepthrough (https://learn.ynteractive.com) [Prompt to copy](https://learn.ynteractive.com/content/visual#format-prompt-of-the-day) · 4 slides · [ChatGPT](https://learn.ynteractive.com/content/tool/chatgpt) By [Robert Breen](https://learn.ynteractive.com/content/about) · Published October 1, 2026 · From the free lesson [Prompt Writing 101: Role, Context, Task, Format](https://learn.ynteractive.com/content/prompt-writing-101-role-context-task-format) A visual prompt card: three short, specific thank-you replies to a good review, using only what the reviewer wrote and nothing private you know. Swipe or scroll sideways for all 4 slides. The whole guide is written out below. ## Thank a customer for a great review Copy it into ChatGPT, Claude, Gemini or Copilot and replace every `[BLANK]` with your own details. Copy prompt ```text Role: You are [YOUR NAME] at [BUSINESS], thanking a customer for a public review. Context: Mention only details the reviewer wrote. Keep these private even though we know them: [KEEP PRIVATE]. One optional, low-key invite: [INVITE]. Task: Write three different short replies I can choose from. Each thanks them by first name, mentions one specific thing from their review, and may end with the invite. No selling, no discount codes, no asking for anything. Format: Number them 1 to 3, each under 50 words. Don't start more than one with "Thank you." Sign each with my first name. Here is the review: [REVIEW] ``` Works in ChatGPT, Claude, Gemini and Copilot. ## Check it against the review - Check every detail against the review. Anything they didn't write comes out, even if it's true. - Look for promises dressed as thanks, like **"next time it's on us."** - Pick the one that sounds most like you, and rotate. Identical replies read as automated. **The full template:** [Positive review thank-you prompt](https://learn.ynteractive.com/content/prompts/positive-review-thank-you-prompt), with every blank explained, a filled-in example and how to check the answer. Businesses and people in the examples are made up. The steps, screens and wording come from the free lesson and the Stepthrough glossary and prompt library. ## Do it yourself, free **Prompt Writing 101: Role, Context, Task, Format**. Ask ChatGPT for the same customer email twice, once vaguely and once with a four-part prompt, and see exactly why structure gets a better answer. You do every step yourself in a practice copy of ChatGPT, it checks your work as you go, and “Do it for me” finishes any step you get stuck on. Free, and nothing touches your real accounts. [Start the free lesson](https://learn.ynteractive.com/modules/prompt-writing-101) [Or read the full step-by-step guide](https://learn.ynteractive.com/content/prompt-writing-101-role-context-task-format) ## Related terms Plain-English definitions, each with an example from a free lesson. [Personally identifiable information (PII)](https://learn.ynteractive.com/content/glossary/pii) · [Prompt constraints](https://learn.ynteractive.com/content/glossary/prompt-constraints) · [Iterative prompting](https://learn.ynteractive.com/content/glossary/iterative-prompting) · [ChatGPT](https://learn.ynteractive.com/content/glossary/chatgpt) · [Generative AI](https://learn.ynteractive.com/content/glossary/generative-ai) · [Prompt](https://learn.ynteractive.com/content/glossary/prompt) · [Prompt template](https://learn.ynteractive.com/content/glossary/prompt-template) · [Role, Context, Task, Format](https://learn.ynteractive.com/content/glossary/role-context-task-format) [The full AI glossary](https://learn.ynteractive.com/content/glossary) ## Related prompts - [Buyer inquiry reply prompt](https://learn.ynteractive.com/content/prompts/buyer-inquiry-reply-prompt): Reply to a buyer's listing inquiry from your facts sheet: fees, rules and showing times, with sources instead of opinions on… - [Listing description prompt](https://learn.ynteractive.com/content/prompts/listing-description-prompt): Write listing remarks and a social caption from your verified property facts, describing the home and never who should live… - [Neighborhood guide prompt](https://learn.ynteractive.com/content/prompts/neighborhood-guide-prompt): Turn neighborhood facts you checked yourself into a buyer-friendly guide with sources: parks, errands, transit and events. No… - [New service announcement email prompt](https://learn.ynteractive.com/content/prompts/new-service-announcement-email-prompt): Copy a four-part ChatGPT prompt that announces a new service to existing customers: real price, real dates, one call to action… [All free prompt templates](https://learn.ynteractive.com/content/prompts) ## From the blog - [AI Training for Employees: A Free Plan for Small Teams](https://learn.ynteractive.com/content/blog/ai-training-for-employees): AI training for employees on a small-business budget: one rule set, three shared ChatGPT lessons, then role-based picks, all free in practice copies. - [ChatGPT Tone of Voice for Business Emails: Lines That Work](https://learn.ynteractive.com/content/blog/chatgpt-tone-of-voice): Set ChatGPT's tone of voice for business emails with one Format line, a "sound like" comparison and specific fixes, using tone lines from real lessons. - [AI for Lawn Care Businesses: 3 Off-Season Projects](https://learn.ynteractive.com/content/blog/ai-for-lawn-care-business): AI for lawn care and landscaping owners: three off-season projects, from ChatGPT customer emails to morning crew job emails and an online estimate form. ## More visual guides - [A copy-and-paste ChatGPT prompt for customer emails](https://learn.ynteractive.com/content/visual/prompt-template-customer-email): Save this one. It's the customer email prompt from Prompt Writing 101. Role: You are the owner of [BUSINESS]. - [Mistake to Avoid: Not Setting a Length in Your Prompt](https://learn.ynteractive.com/content/visual/mistake-no-length-in-your-prompt): A visual tip: say the length in the Format part of your prompt, like under 120 words, instead of trimming a 300-word reply by hand. - [Myth: ChatGPT Already Knows My Business](https://learn.ynteractive.com/content/visual/myth-chatgpt-already-knows-my-business): Myth vs fact: ChatGPT knows the current chat, its general training and what you set up. Your current prices and policies still have to come from you. [All visual guides](https://learn.ynteractive.com/content/visual) · [All free tutorials](https://learn.ynteractive.com/content)