# AI glossary: plain-English AI and automation terms > 202 AI and automation terms in plain English, from prompts and tokens to webhooks and AI agents, each with a real example from a free lesson. Source: https://learn.ynteractive.com/content/glossary · Updated 2026-10-01 · Free from Stepthrough (https://learn.ynteractive.com) Updated October 1, 2026 202 AI and automation terms explained in plain English for small businesses: what each one means, why it matters, and a real example from a free Stepthrough lesson where you use it yourself. ABCDEFGHIJKLMNOPQRSTVWZBy topic ## A **[Accounts receivable](https://learn.ynteractive.com/content/glossary/accounts-receivable)** Accounts receivable (AR) is the money customers owe your business for goods or services you have already delivered and invoiced but not yet been paid for. It is an… **[Action](https://learn.ynteractive.com/content/glossary/action)** An action is a step that does something in an app after a workflow starts: add a row, send an email, create a draft, update a record. In n8n you usually pick an action… **[Action items](https://learn.ynteractive.com/content/glossary/action-items)** Action items are the specific tasks that come out of a meeting or conversation, each with one owner and a due date. "Redo the dough schedule, Luis, by Tuesday" is an… **[Ad copy](https://learn.ynteractive.com/content/glossary/ad-copy)** Ad copy is the written text of an advertisement: the headlines, descriptions and short body text people read in a search ad or social ad. It has to grab attention, say… **[Agent memory](https://learn.ynteractive.com/content/glossary/agent-memory)** Agent memory is how an AI agent keeps track of earlier messages so it can follow a conversation, for example knowing what "save those" refers to. In n8n it is a… **[AI acceptable use policy](https://learn.ynteractive.com/content/glossary/ai-acceptable-use-policy)** An AI acceptable use policy is a written set of rules for how a business's staff may use AI tools: which tools are approved, what information can and cannot be entered… **[AI agent](https://learn.ynteractive.com/content/glossary/ai-agent)** An AI agent is an AI system that works toward a goal by deciding which steps to take and using connected tools to take them, such as adding a row to a spreadsheet or… **[AI Agent node](https://learn.ynteractive.com/content/glossary/ai-agent-node)** The AI Agent node is the n8n step that takes a prompt, thinks with a connected language model, and decides which of its tools to use, such as adding a row to Google… **[AI bias](https://learn.ynteractive.com/content/glossary/ai-bias)** AI bias is when an AI system produces unfair or skewed results for certain people or situations, usually because of patterns in its training data, the way a task was… **[AI image generation](https://learn.ynteractive.com/content/glossary/ai-image-generation)** AI image generation is creating pictures from a text description, or editing an existing image with written instructions, using AI models trained on large collections… **[AI model](https://learn.ynteractive.com/content/glossary/ai-model)** An AI model is the trained program that actually does the thinking inside an AI tool: it takes an input, like a prompt or a photo, and produces an output. Providers… **[AI receptionist](https://learn.ynteractive.com/content/glossary/ai-receptionist)** An AI receptionist is an AI assistant that answers a business's incoming calls or messages the way a front desk would: it greets the customer, collects their details… **[AI search](https://learn.ynteractive.com/content/glossary/ai-search)** AI search is searching with an AI that reads many sources and writes a direct answer, often with links, instead of only listing pages. Examples include AI answers at… **[AI summarization](https://learn.ynteractive.com/content/glossary/ai-summarization)** AI summarization is using a language model to condense long text, such as a meeting transcript, an email thread or a report, into the points that matter. The best… **[API](https://learn.ynteractive.com/content/glossary/api)** An API (application programming interface) is a set of rules and web addresses that let one piece of software ask another for data or tell it to do something. When n8n… **[API key](https://learn.ynteractive.com/content/glossary/api-key)** An API key is a long secret code that lets software use a service's API on your behalf. It proves the request comes from your account, so the service knows whom to… **[API usage billing](https://learn.ynteractive.com/content/glossary/api-usage-billing)** API usage billing means paying for an AI model by how much you use it, typically by the tokens your requests send and receive, rather than a flat monthly subscription… **[Append row](https://learn.ynteractive.com/content/glossary/append-row)** Append row is the spreadsheet operation that adds a new row of data below the last filled row of a sheet, leaving existing rows untouched. In n8n's Google Sheets node… **[Approval workflow](https://learn.ynteractive.com/content/glossary/approval-workflow)** An approval workflow is a set path a request follows before it is acted on: it is submitted, checked, approved or sent back, then carried out. Automation moves the… **[Artifacts (Claude)](https://learn.ynteractive.com/content/glossary/claude-artifacts)** Artifacts are a Claude feature that puts substantial pieces of work, such as a document, a block of code, a diagram or a small interactive web page, in their own panel… **[Artificial intelligence (AI)](https://learn.ynteractive.com/content/glossary/artificial-intelligence)** Artificial intelligence (AI) is software that does tasks that normally need human judgment, such as understanding a written question, sorting messy information or… **[Audience segmentation](https://learn.ynteractive.com/content/glossary/audience-segmentation)** Audience segmentation is dividing your customers or contacts into groups that share a need, interest or situation, so each group gets messages that fit them. A segment… **[Audit trail](https://learn.ynteractive.com/content/glossary/audit-trail)** An audit trail is a running record of what happened, when, and based on what, kept so anyone can look back and check. For an automation, it is the log of every item it… **[Automation](https://learn.ynteractive.com/content/glossary/automation)** Automation means setting up software to do a repeatable task on its own: when a set event happens or a set time arrives, it gathers the data, applies your rules and… **[Autoresponder](https://learn.ynteractive.com/content/glossary/autoresponder)** An autoresponder is an email that goes out automatically the moment someone does something, such as submitting a form, booking a time or signing up for a guide. It… ## B **[Bank reconciliation](https://learn.ynteractive.com/content/glossary/bank-reconciliation)** A bank reconciliation is checking every transaction in your books against your bank or credit card statement for the same period, so the two balances agree. Anything… **[Brand voice](https://learn.ynteractive.com/content/glossary/brand-voice)** Brand voice is the consistent personality in how a business writes and speaks: its tone, the words it uses and avoids, and how it talks to customers. A clear brand… ## C **[Candidate experience](https://learn.ynteractive.com/content/glossary/candidate-experience)** Candidate experience is how job applicants experience your hiring process: how clear the posting is, how quickly you reply, how interviews are run and how they hear… **[Chain-of-thought prompting](https://learn.ynteractive.com/content/glossary/chain-of-thought-prompting)** Chain-of-thought prompting is asking an AI model to work through a problem in steps before giving its final answer, for example "think step by step" or "explain your… **[Chart of accounts](https://learn.ynteractive.com/content/glossary/chart-of-accounts)** A chart of accounts is the complete list of accounts a business uses to record its transactions, usually grouped into assets, liabilities, equity, income and expenses… **[Chat model](https://learn.ynteractive.com/content/glossary/chat-model)** In n8n, a chat model is the sub-node that connects an AI Agent to a specific language model, such as one of OpenAI's, through your API credential. The agent decides… **[Chat Trigger](https://learn.ynteractive.com/content/glossary/chat-trigger)** n8n's Chat Trigger starts a workflow when someone types a message into a chat window. It hands that message to the next step, usually an AI Agent, along with a session… **[Chatbot](https://learn.ynteractive.com/content/glossary/chatbot)** A chatbot is software you talk to in a chat window that answers in conversation. Older chatbots followed scripted menus; AI chatbots use a language model to understand… **[ChatGPT](https://learn.ynteractive.com/content/glossary/chatgpt)** ChatGPT is OpenAI's AI chat assistant. You type or upload something, such as a question, an email thread or a file, and it writes back in plain language: a draft, a… **[ChatGPT data controls](https://learn.ynteractive.com/content/glossary/chatgpt-data-controls)** ChatGPT data controls are the settings that decide what happens to your conversations, chiefly whether they can be used to improve OpenAI's models, plus options to… **[ChatGPT memory](https://learn.ynteractive.com/content/glossary/chatgpt-memory)** ChatGPT memory is a feature that lets ChatGPT carry useful details from past conversations into new ones, such as your business name or how you like answers formatted… **[ChatGPT Projects](https://learn.ynteractive.com/content/glossary/chatgpt-projects)** ChatGPT Projects are workspaces inside ChatGPT that group related chats together with shared files and instructions. Every chat you start inside a project can draw on… **[Claims adjuster](https://learn.ynteractive.com/content/glossary/claims-adjuster)** A claims adjuster is the person who investigates an insurance claim on behalf of the carrier (or, for a public adjuster, the policyholder): inspecting the damage… **[Claude](https://learn.ynteractive.com/content/glossary/claude)** Claude is an AI assistant made by Anthropic. Like ChatGPT, you chat with it to draft, summarize, analyze and rewrite text, and it can read documents you upload… **[Claude Projects](https://learn.ynteractive.com/content/glossary/claude-projects)** Claude Projects are workspaces in Anthropic's Claude app where you keep documents and custom instructions for one piece of work, and every chat inside the project can… **[Client portal](https://learn.ynteractive.com/content/glossary/client-portal)** A client portal is a secure, password-protected website where a business and its clients exchange documents and sensitive information, such as tax forms, signed… **[Client status update](https://learn.ynteractive.com/content/glossary/client-status-update)** A client status update is a short message telling a client where their case, claim, return or project stands: what has happened, what is next, what dates are set, and… **[Closing the books](https://learn.ynteractive.com/content/glossary/closing-the-books)** Closing the books is the routine of finishing a period's bookkeeping, usually a month, quarter or year: every account reconciled, every transaction categorized… **[Content calendar](https://learn.ynteractive.com/content/glossary/content-calendar)** A content calendar is a schedule of the marketing content you plan to publish: what each piece is about, which channel it goes on (email, Instagram, Facebook) and the… **[Context window](https://learn.ynteractive.com/content/glossary/context-window)** A context window is the amount of text an AI model can take into account at one time, measured in tokens. It holds your current message, earlier messages in the… **[Conversation starters](https://learn.ynteractive.com/content/glossary/conversation-starters)** Conversation starters are the suggested prompts shown as clickable buttons when someone opens a Custom GPT. You write them in the GPT builder to show people what the… **[Credential](https://learn.ynteractive.com/content/glossary/credential)** A credential in n8n is a saved, encrypted login for another service, such as an OpenAI API key or a Google sign-in. You create it once, give it a name, and then pick it… **[CRM](https://learn.ynteractive.com/content/glossary/crm)** A CRM (customer relationship management system) is the place a business keeps track of its leads, customers and deals: who they are, every conversation, what stage the… **[Cron expression](https://learn.ynteractive.com/content/glossary/cron-expression)** A cron expression is one short line of five fields, like 0 7 * * 1-5, that describes a repeating schedule: minute, hour, day of the month, month and day of the week… **[CSV](https://learn.ynteractive.com/content/glossary/csv)** CSV (comma-separated values) is a plain text file format for table data: each line is a row and commas separate the columns, usually with a header line first. Almost… **[Custom GPT](https://learn.ynteractive.com/content/glossary/custom-gpt)** A Custom GPT is your own version of ChatGPT, set up once with a name, standing instructions and reference files, so every chat starts already knowing your business… **[Custom instructions (ChatGPT)](https://learn.ynteractive.com/content/glossary/custom-instructions)** Custom instructions are a ChatGPT personalization setting where you tell ChatGPT about yourself and how you want it to respond. ChatGPT applies them to your new chats… ## D **[Data extraction](https://learn.ynteractive.com/content/glossary/data-extraction)** AI data extraction is pulling specific pieces of information, such as a date, vendor name, total or customer address, out of unstructured content like receipts, emails… **[Declarations page](https://learn.ynteractive.com/content/glossary/declarations-page)** A declarations page, or dec page, is the summary at the front of an insurance policy. It lists the policyholder, what is insured, the policy period, each coverage with… **[Deductible](https://learn.ynteractive.com/content/glossary/deductible)** A deductible is the amount of a covered loss the policyholder is responsible for before the insurance pays. On a car claim, it is often subtracted from the claim… **[Default judgment](https://learn.ynteractive.com/content/glossary/default-judgment)** A default judgment is a ruling a court can enter against a party who doesn't respond to a lawsuit by the deadline. It is not automatic: someone usually has to ask the… **[Delimiters](https://learn.ynteractive.com/content/glossary/delimiters)** Delimiters are markers in a prompt, such as XML-style tags, triple quotes, dashed lines or labeled headings, that show where one piece of content starts and ends. They… **[Deployment (publishing a web app)](https://learn.ynteractive.com/content/glossary/web-app-deployment)** Deploying a web app means putting it live on a public web address so real people can use it, instead of only seeing it in a builder's preview. In AI app builders like… **[Dispatching](https://learn.ynteractive.com/content/glossary/dispatching)** Dispatching is the job of assigning each service call to a technician or crew and making sure they know the address, time, customer and work to be done. In a small… **[Dunning](https://learn.ynteractive.com/content/glossary/dunning)** Dunning is the process of contacting customers about overdue payments in a planned sequence: a friendly note first, then clearer and firmer reminders as the invoice… ## E **[Email opt-in](https://learn.ynteractive.com/content/glossary/email-opt-in)** An email opt-in is a person's clear, active permission to receive marketing emails from your business, such as ticking a box or signing up for a newsletter. Double… **[Email thread](https://learn.ynteractive.com/content/glossary/email-thread)** An email thread is a back-and-forth conversation that your email app groups together: the original message and every reply. Gmail shows it as one conversation and gives… **[Embeddings](https://learn.ynteractive.com/content/glossary/embeddings)** Embeddings are lists of numbers that represent the meaning of a piece of text, an image or other content. Texts with similar meanings get similar numbers, so software… **[Error handling](https://learn.ynteractive.com/content/glossary/error-handling)** Error handling is planning what an automation should do when a step fails: stop, retry, take a different path or alert someone. It turns silent failures into problems… **[Escalation (handing off to a person)](https://learn.ynteractive.com/content/glossary/escalation)** Escalation is the rule that sends a request beyond the AI: to a person on your team, or, in a true emergency, to the customer acting right away. Good AI setups say… **[Estimate, quote and bid](https://learn.ynteractive.com/content/glossary/estimate-vs-quote)** An estimate is an approximate price that can change once the job is better understood. A quote is a firm price for a clearly defined scope of work. A bid is a price… **[Execution](https://learn.ynteractive.com/content/glossary/execution)** An execution is one run of a workflow, from the trigger to the last step, along with the data that passed through it. Every time a workflow runs, whether you clicked a… **[Expense categorization](https://learn.ynteractive.com/content/glossary/expense-categorization)** Expense categorization is labeling each business expense, such as a receipt or card charge, with the right category, like office supplies, software or travel. It is… **[Expense reimbursement](https://learn.ynteractive.com/content/glossary/expense-reimbursement)** Expense reimbursement is paying an employee back for a business cost they paid for themselves, like a client lunch or supplies picked up on the way to a job. It usually… **[Expression](https://learn.ynteractive.com/content/glossary/expression)** An expression is a short piece of text inside double curly brackets, like {{ $json.email }}, that n8n replaces with real data when the workflow runs. It lets one field… ## F **[Few-shot prompting](https://learn.ynteractive.com/content/glossary/few-shot-prompting)** Few-shot prompting means including a few worked examples in your prompt (sample inputs with the outputs you want) so the AI can copy the pattern, voice or format. It is… **[Field mapping](https://learn.ynteractive.com/content/glossary/field-mapping)** Field mapping is telling an automation which piece of incoming data goes into which field of the destination, such as putting a receipt's total in the Amount column or… **[File upload (in an AI chat)](https://learn.ynteractive.com/content/glossary/file-upload)** A file upload is attaching a document, spreadsheet, PDF or photo to a message in an AI chat, so the assistant reads the file itself instead of text you copied out of… **[Filter node](https://learn.ynteractive.com/content/glossary/filter-node)** The Filter node in n8n keeps only the items that meet a condition and drops the rest, so later steps only see the records you want. You set a value, a test like is not… **[Fine-tuning](https://learn.ynteractive.com/content/glossary/fine-tuning)** Fine-tuning is extra training that adjusts an existing AI model using a set of your own examples, so it learns a specific style, format or task. It changes the model… **[Fixed asset](https://learn.ynteractive.com/content/glossary/fixed-asset)** A fixed asset is a long-lasting item a business buys to use in its work for more than a year, such as a truck, machinery, computers or a building. Instead of recording… **[Follow-up email](https://learn.ynteractive.com/content/glossary/follow-up-email)** A follow-up email is a message you send after a conversation, demo, job or meeting to recap what was said and move things forward with one clear next step. A good one… **[Form validation](https://learn.ynteractive.com/content/glossary/form-validation)** Form validation is a web form checking the entries before it submits them: are the required fields filled in, does the email address look like an email, is the number a… **[Form W-9](https://learn.ynteractive.com/content/glossary/form-w-9)** Form W-9 is a U.S. IRS form that a contractor or vendor fills out to give a business their legal name, tax classification and taxpayer identification number. Businesses… **[Frontend and backend](https://learn.ynteractive.com/content/glossary/frontend-vs-backend)** The frontend is the part of an app people see and click, like a form in a browser. The backend is the part that runs out of sight: it receives the data, applies the… ## G **[Gemini](https://learn.ynteractive.com/content/glossary/gemini)** Gemini is Google's AI assistant and the name of the AI models behind it. You can chat with it in the Gemini app, and on many Google accounts it also appears inside… **[Gems (Gemini)](https://learn.ynteractive.com/content/glossary/gemini-gems)** Gems are custom versions of Google's Gemini assistant that you set up for one job, with a name, standing instructions and, optionally, files to use as reference. You… **[Generative AI](https://learn.ynteractive.com/content/glossary/generative-ai)** Generative AI is a type of artificial intelligence that creates new content, such as text, images, audio or code, in response to a request called a prompt. It does not… **[Get rows (reading a sheet)](https://learn.ynteractive.com/content/glossary/get-rows)** Get row(s) is the Google Sheets operation in n8n that reads rows from a sheet and passes each one on as a separate item, labeled with the column names. It is how a… **[Gmail draft](https://learn.ynteractive.com/content/glossary/gmail-draft)** A Gmail draft is an email saved in your Drafts folder but not sent. In automation, having AI write drafts instead of sending is the simplest safety net: the reply is… **[Gmail Trigger](https://learn.ynteractive.com/content/glossary/gmail-trigger)** The Gmail Trigger is the n8n node that starts a workflow when a new email arrives in a connected Gmail account. It checks the inbox on a timer, such as every minute… **[Google Sheets (as an automation database)](https://learn.ynteractive.com/content/glossary/google-sheets)** Using Google Sheets as an automation database means treating a spreadsheet as the place a workflow reads its data from and writes its results to. Each tab works as a… **[GPT builder](https://learn.ynteractive.com/content/glossary/gpt-builder)** The GPT builder is the screen inside ChatGPT where you make and edit a Custom GPT. You set it up on one side (name, instructions, files, starter prompts, capabilities)… **[GPT instructions](https://learn.ynteractive.com/content/glossary/gpt-instructions)** GPT instructions are the standing rules you write into a Custom GPT: who it writes for, the tone, the structure of every answer, and what it must never do. The GPT… **[Grounding](https://learn.ynteractive.com/content/glossary/grounding)** Grounding means tying an AI model's answer to specific, trusted information, such as facts you provide, a document or search results, so it states what the source… **[Guardrails](https://learn.ynteractive.com/content/glossary/guardrails)** AI guardrails are the combined rules, limits and checks that keep an AI assistant or agent inside safe bounds: what topics it handles, what it must never say or… ## H **[Hallucination](https://learn.ynteractive.com/content/glossary/hallucination)** An AI hallucination is when a model states something false, made up or unsupported as if it were fact. It can be an invented price, a policy you never had, a fake… **[Header row](https://learn.ynteractive.com/content/glossary/header-row)** A header row is the first row of a spreadsheet, where each cell names the column below it, like Customer, Service or Status. Tools like n8n read the header row to learn… **[HTTP method (GET vs POST)](https://learn.ynteractive.com/content/glossary/http-method)** An HTTP method is the verb at the start of every web request that says what kind of request it is. GET asks for something, like loading a page. POST sends something… **[HTTP Request node](https://learn.ynteractive.com/content/glossary/http-request-node)** The HTTP Request node is n8n's all-purpose step for calling any web API. You give it an address, a method like GET or POST, and whatever headers, query parameters or… **[HTTP status code](https://learn.ynteractive.com/content/glossary/http-status-code)** An HTTP status code is the three-digit number a server sends back with every web response to say how the request went: 2xx means success, 4xx means something was wrong… **[Human in the loop](https://learn.ynteractive.com/content/glossary/human-in-the-loop)** Human in the loop means designing an AI process so a person reviews, edits or approves the AI's work before it takes effect. The AI does the slow part, such as drafting… ## I **[IF node](https://learn.ynteractive.com/content/glossary/if-node)** The IF node in n8n splits a workflow in two. It checks each item against a condition and sends it out of the true output if the condition holds and the false output if… **[Integration](https://learn.ynteractive.com/content/glossary/integration)** An integration is a ready-made connection between two apps that lets them share data or set each other off, such as a workflow tool reading a Google Sheet or sending… **[Interview debrief](https://learn.ynteractive.com/content/glossary/interview-debrief)** An interview debrief is a short meeting right after interviews where the people who met a candidate share what they heard, rate them against the job's requirements and… **[Interview scorecard](https://learn.ynteractive.com/content/glossary/interview-scorecard)** An interview scorecard is a short form that rates a job candidate against the same list of requirements used for every candidate, with evidence for each rating. It… **[Item (n8n)](https://learn.ynteractive.com/content/glossary/item)** An item is one record of data moving through an n8n workflow, like one spreadsheet row, one email or one form submission. Each node receives a list of items and, by… **[Iterative prompting](https://learn.ynteractive.com/content/glossary/iterative-prompting)** Iterative prompting means improving an AI's answer over several rounds: you read what came back, then send a follow-up that asks for a specific change, and repeat until… ## J **[JSON](https://learn.ynteractive.com/content/glossary/json)** JSON (JavaScript Object Notation) is a plain-text format for passing structured data between apps. It writes information as named fields and values, like "email"… ## K **[Knowledge base](https://learn.ynteractive.com/content/glossary/knowledge-base)** A knowledge base is an organized collection of a business's reference information, such as services, prices, policies and how-tos, kept in one place so people and AI… **[Knowledge cutoff](https://learn.ynteractive.com/content/glossary/knowledge-cutoff)** A knowledge cutoff is the point in time when an AI model's training data ends. The model knows nothing that happened or changed after that date unless a tool looks it… **[Knowledge files](https://learn.ynteractive.com/content/glossary/gpt-knowledge-files)** Knowledge files are documents you upload to a Custom GPT, such as a price list, a style guide or a policy, so it can look up your real details when it answers. They… ## L **[Landing page](https://learn.ynteractive.com/content/glossary/landing-page)** A landing page is a standalone web page with one job: get the visitor to take a single action, such as signing up for a free guide, booking a demo or requesting a… **[Large language model (LLM)](https://learn.ynteractive.com/content/glossary/large-language-model)** A large language model (LLM) is an AI model trained on a huge amount of text to predict what words should come next. That simple skill, at enormous scale, lets it… **[Lead magnet](https://learn.ynteractive.com/content/glossary/lead-magnet)** A lead magnet is something useful you give away for free, like a guide, checklist or template, in exchange for a visitor's email address. It turns an anonymous website… **[Lead nurturing](https://learn.ynteractive.com/content/glossary/lead-nurturing)** Lead nurturing is keeping in touch with people who showed interest but aren't ready to buy, by sending useful information over time instead of sales pressure. The goal… **[Lead qualification](https://learn.ynteractive.com/content/glossary/lead-qualification)** Lead qualification is deciding how good a new lead is: whether they fit what you sell, how soon they want to buy, and what should happen next. Qualified leads get a… **[Legal information vs legal advice](https://learn.ynteractive.com/content/glossary/legal-information-vs-legal-advice)** Legal information is factual and general: what was filed, what a deadline is, what a hearing is for. Legal advice applies the law to a specific person's situation and… **[Lovable](https://learn.ynteractive.com/content/glossary/lovable)** Lovable is an AI app builder: you describe the web app you want in plain English, and it writes the code, shows a live preview and lets you keep changing it by… ## M **[Machine learning](https://learn.ynteractive.com/content/glossary/machine-learning)** Machine learning is a way of building software that learns patterns from examples instead of following rules a programmer wrote by hand. Shown enough data, it can… **[Maintenance agreement](https://learn.ynteractive.com/content/glossary/maintenance-agreement)** A maintenance agreement, also called a maintenance plan or service agreement, is an arrangement where a customer pays, usually yearly or monthly, for scheduled service… **[Markdown](https://learn.ynteractive.com/content/glossary/markdown)** Markdown is a simple plain-text formatting language that uses symbols for structure: asterisks for bold, a dash or asterisk for bullets, pound signs for headings and… **[Meeting minutes](https://learn.ynteractive.com/content/glossary/meeting-minutes)** Meeting minutes are the official short record of a meeting: who attended, what was decided, who owns each next step and by when, and what is still open. They are not a… **[Meeting transcript](https://learn.ynteractive.com/content/glossary/meeting-transcript)** A meeting transcript is a written, word-for-word record of what was said in a meeting, usually with each speaker's name and a timestamp. Most video meeting tools can… **[Merge field](https://learn.ynteractive.com/content/glossary/merge-field)** A merge field is a placeholder in a message template that gets replaced with each recipient's own details when the message is sent, such as their first name, their… **[Microsoft Copilot](https://learn.ynteractive.com/content/glossary/microsoft-copilot)** Microsoft Copilot is Microsoft's AI assistant. It's available as a standalone chat app and, with the right Microsoft 365 license, inside Word, Excel, PowerPoint… **[Multimodal AI](https://learn.ynteractive.com/content/glossary/multimodal-ai)** Multimodal AI is AI that can take in, and sometimes produce, more than one kind of input, such as text, images, audio or video. A multimodal model can look at a photo… ## N **[n8n](https://learn.ynteractive.com/content/glossary/n8n)** n8n is a workflow automation tool that connects apps like Gmail, Google Sheets and OpenAI on a visual canvas. You build workflows out of nodes, add AI agents where a… **[n8n Cloud](https://learn.ynteractive.com/content/glossary/n8n-cloud)** n8n Cloud is the version of n8n that the n8n company hosts for you. You sign up on n8n.io, get your own workspace at a web address like yourname.app.n8n.cloud, and… **[n8n template](https://learn.ynteractive.com/content/glossary/n8n-template)** An n8n template is a ready-made workflow that someone has shared, usually in n8n's public template gallery. You import it into your own workspace, connect your accounts… **[Natural language processing (NLP)](https://learn.ynteractive.com/content/glossary/natural-language-processing)** Natural language processing (NLP) is the branch of AI that lets computers read, interpret and produce everyday human language, the way people actually write and speak… **[No-code (and low-code)](https://learn.ynteractive.com/content/glossary/no-code)** No-code tools let you build apps and automations by clicking, dragging and describing what you want instead of writing programming code. Low-code tools work the same… **[Node](https://learn.ynteractive.com/content/glossary/node)** A node is one step in an n8n workflow: a box on the canvas that does a single job, such as starting the workflow, reading a sheet, filtering rows or sending an email… **[NotebookLM](https://learn.ynteractive.com/content/glossary/notebooklm)** NotebookLM is a Google tool for working with your own documents. You add sources such as PDFs, Google Docs, web pages or pasted text to a notebook, then ask questions… ## O **[OAuth](https://learn.ynteractive.com/content/glossary/oauth)** OAuth is a standard way to let one app use your account in another app without giving it your password. You sign in on the real service's own page, approve a list of… **[OCR (optical character recognition)](https://learn.ynteractive.com/content/glossary/ocr)** OCR, short for optical character recognition, is technology that turns printed or handwritten text in an image, such as a scanned page or a photo of a receipt, into… **[Open-weight model](https://learn.ynteractive.com/content/glossary/open-weight-model)** An open-weight model is an AI model whose trained parameters, called weights, are released publicly so anyone can download it and run it on their own computer or… **[OpenAI API](https://learn.ynteractive.com/content/glossary/openai-api)** The OpenAI API is OpenAI's developer service that lets software, rather than a person in a chat window, send text or images to OpenAI's models and get answers back… **[Output format](https://learn.ynteractive.com/content/glossary/output-format)** The output format is the part of a prompt that tells the AI what shape the answer should take: how long it is, what sections it has and in what order, whether to use… ## P **[Pay range](https://learn.ynteractive.com/content/glossary/pay-range)** A pay range is the span, from a minimum to a maximum hourly rate or salary, that a business plans to pay for a specific role. Many employers post it in the job listing… **[Personally identifiable information (PII)](https://learn.ynteractive.com/content/glossary/pii)** Personally identifiable information (PII) is any information that can identify a specific person, alone or combined with other details. Examples include names with… **[Plain-text email](https://learn.ynteractive.com/content/glossary/plain-text-email)** A plain-text email is a message made only of text, with no fonts, colors, images or layout code. The alternative is an HTML email, which can carry formatting and… **[Polling](https://learn.ynteractive.com/content/glossary/polling)** Polling is when an automation checks another app on a timer, such as every minute, to ask whether anything new has happened. If something new turned up, the workflow… **[Prompt](https://learn.ynteractive.com/content/glossary/prompt)** A prompt is the input you give an AI tool to get a response: the request itself, plus any facts, examples, files or pasted text it should work from. The AI only knows… **[Prompt chaining](https://learn.ynteractive.com/content/glossary/prompt-chaining)** Prompt chaining means splitting a job into a planned sequence of smaller prompts, where each step works on the output of the one before. A common chain is draft, then… **[Prompt constraints](https://learn.ynteractive.com/content/glossary/prompt-constraints)** Prompt constraints are the explicit limits and rules you put in a prompt to keep an AI's output inside safe, usable bounds, such as a word limit, words or claims it… **[Prompt engineering](https://learn.ynteractive.com/content/glossary/prompt-engineering)** Prompt engineering is the practice of designing, testing and refining the instructions you give an AI model so it produces reliable, useful results, not just once but… **[Prompt injection](https://learn.ynteractive.com/content/glossary/prompt-injection)** Prompt injection is an attack where text the AI is asked to read, such as an email, a web page or a form entry, contains instructions meant to override yours, like… **[Prompt library](https://learn.ynteractive.com/content/glossary/prompt-library)** A prompt library is an organized, shared collection of prompts that have proven themselves, each with a clear name, the text to copy and a note on when to use it. It… **[Prompt template](https://learn.ynteractive.com/content/glossary/prompt-template)** A prompt template is a prompt that has already worked, saved with blanks (like [BUSINESS] or [DETAILS]) where the specifics change. You copy it, fill in the blanks for… **[Publishing a workflow](https://learn.ynteractive.com/content/glossary/publish-workflow)** Publishing a workflow in n8n switches it from something you run by hand while testing to something that runs on its own whenever its trigger fires: on a schedule, when… **[Purchase order](https://learn.ynteractive.com/content/glossary/purchase-order)** A purchase order (PO) is a document a business sends to a vendor to order goods or services. It lists what is being bought, the quantities, the agreed prices and the… ## Q **[Quarterly business review](https://learn.ynteractive.com/content/glossary/quarterly-business-review)** A quarterly business review (QBR) is a scheduled meeting, every three months, where a service provider and a client look at how the work is going, agree on decisions… ## R **[Rate limit](https://learn.ynteractive.com/content/glossary/rate-limit)** A rate limit is a cap a service puts on how many requests you can send in a period of time, such as per minute or per day. Go over it and the service refuses the extra… **[Reasoning model](https://learn.ynteractive.com/content/glossary/reasoning-model)** A reasoning model is an AI language model trained to work through a problem internally, step by step, before it gives its final answer. That extra thinking helps on… **[Redaction (masking private details)](https://learn.ynteractive.com/content/glossary/redaction)** Redaction is removing or masking sensitive details in a document before you share it, such as swapping an account number for [ACCOUNT] or a client's name for a first… **[Reference check](https://learn.ynteractive.com/content/glossary/reference-check)** A reference check is a conversation with people a job candidate has worked with, usually former managers or coworkers the candidate names, to confirm their experience… **[Rental reimbursement coverage](https://learn.ynteractive.com/content/glossary/rental-reimbursement-coverage)** Rental reimbursement coverage is an optional part of many auto policies that helps pay for a rental car while your car is being repaired after a covered claim. It… **[Request body (payload)](https://learn.ynteractive.com/content/glossary/request-body)** A request body, often called the payload, is the actual data carried inside a web request: the name, email and message someone typed into a form, packed up and sent to… **[Resource and operation (n8n)](https://learn.ynteractive.com/content/glossary/resource-and-operation)** In n8n, Resource and Operation are two dropdowns at the top of most app nodes. Resource picks the kind of thing the node works on, such as a message, a draft or a… **[Respond to Webhook node](https://learn.ynteractive.com/content/glossary/respond-to-webhook)** The Respond to Webhook node sends the reply back to whatever called an n8n webhook, such as a web form, at the moment you choose. It lets a workflow finish its real… **[Responsive design](https://learn.ynteractive.com/content/glossary/responsive-design)** Responsive design means a web page rearranges itself to fit whatever screen it is opened on: wide layouts on a desktop, a single stacked column on a phone, with text… **[Retrieval-augmented generation (RAG)](https://learn.ynteractive.com/content/glossary/rag)** Retrieval-augmented generation (RAG) is a method where an AI system first looks up relevant information from a chosen source, such as your documents, and then writes… **[Role, Context, Task, Format](https://learn.ynteractive.com/content/glossary/role-context-task-format)** Role, Context, Task, Format is a simple way to structure a prompt in four parts: who the AI is writing as (Role), the facts it can't guess (Context), exactly what to… ## S **[Scenario (Make)](https://learn.ynteractive.com/content/glossary/make-scenario)** A scenario is what Make (the automation tool formerly called Integromat) calls an automation. It is a chain of modules, each one an action in an app, that starts with a… **[Schedule Trigger](https://learn.ynteractive.com/content/glossary/schedule-trigger)** The Schedule Trigger is the n8n node that starts a workflow at set times, like every day at 7 a.m. or every 15 minutes, instead of waiting for an event. It follows the… **[Secrets and environment variables](https://learn.ynteractive.com/content/glossary/environment-variables)** Secrets and environment variables are named settings, like N8N_WEBHOOK_URL or an API key, that are stored outside an app's code and read when it runs. Keeping them out… **[Self-check prompt](https://learn.ynteractive.com/content/glossary/self-verification)** A self-check prompt asks an AI to review its own output against a standard you supply, usually your facts or rules, and to flag anything that doesn't match. A good one… **[Self-hosting](https://learn.ynteractive.com/content/glossary/self-hosting)** Self-hosting means running software such as n8n on a server you control, like a rented cloud server or a machine in your office, instead of using the vendor's hosted… **[Sentiment analysis](https://learn.ynteractive.com/content/glossary/sentiment-analysis)** Sentiment analysis is identifying the emotion or attitude in a piece of text, such as positive, negative or neutral, or more specific feelings like frustrated, worried… **[Service area](https://learn.ynteractive.com/content/glossary/service-area)** A service area is the specific region where a business will go to do work, usually written as a list of towns, counties or zip codes. Home service companies like… **[Service recovery](https://learn.ynteractive.com/content/glossary/service-recovery)** Service recovery is what a business does after it lets a customer down: acknowledging the mistake, fixing the problem and, where it fits, offering something to make it… **[Session ID](https://learn.ynteractive.com/content/glossary/session-id)** A session ID is a label that tells an AI agent's memory which conversation a message belongs to. Messages with the same session ID share one memory, and a new session… **[Source of truth](https://learn.ynteractive.com/content/glossary/source-of-truth)** A source of truth is the one place your business treats as correct for a given fact: the current price list, the booking calendar, the policy document. When two places… **[Speech-to-text](https://learn.ynteractive.com/content/glossary/speech-to-text)** Speech-to-text is software that listens to spoken audio and writes down the words as text. It is also called speech recognition or automatic transcription. It powers… **[Speed to lead](https://learn.ynteractive.com/content/glossary/speed-to-lead)** Speed to lead is the time between a new inquiry arriving, such as a form, an email or a call, and your business giving a real response. The shorter it is, the better… **[Standard operating procedure (SOP)](https://learn.ynteractive.com/content/glossary/sop)** A standard operating procedure (SOP) is a written set of steps for doing a recurring task the same way every time, such as receiving a shipment, opening the shop or… **[Structured output](https://learn.ynteractive.com/content/glossary/structured-output)** Structured output is AI output arranged in fixed, predictable fields, such as a table with set columns, a list of labeled values or JSON, instead of free-flowing prose… **[Submission states](https://learn.ynteractive.com/content/glossary/submission-states)** Submission states are the different things a form shows after someone clicks submit: a sending state while the data travels (like a button that says "Sending..."), a… **[Switch node](https://learn.ynteractive.com/content/glossary/switch-node)** The Switch node in n8n sends each item down one of several paths based on rules you set, like a mail sorter. Each rule gets its own output, so repair requests, installs… **[System prompt (system message)](https://learn.ynteractive.com/content/glossary/system-prompt)** A system prompt, also called a system message, is a standing set of instructions an AI model reads before every user message. It sets who the assistant works for, what… ## T **[Temperature](https://learn.ynteractive.com/content/glossary/temperature)** Temperature is a setting that controls how much randomness an AI language model uses when choosing its next words. A lower temperature makes answers more predictable… **[Temporary Chat](https://learn.ynteractive.com/content/glossary/temporary-chat)** Temporary Chat is a ChatGPT mode for one-off conversations that don't appear in your chat history, don't use or add to memory, and aren't used to train OpenAI's models… **[Test data](https://learn.ynteractive.com/content/glossary/test-data)** Test data is made-up input you feed an automation or app to see how it behaves before real customers touch it: a fake form entry, a practice email, a sample receipt… **[Test step](https://learn.ynteractive.com/content/glossary/test-step)** Test step is the n8n button that runs a single node on the spot, using real data, and shows you what came in and what came out. It lets you check each step as you build… **[Test URL vs production URL](https://learn.ynteractive.com/content/glossary/webhook-test-url-vs-production-url)** Every n8n Webhook node has two addresses. The test URL only receives data while you are testing the workflow in the editor; the production URL works around the clock… **[Text classification](https://learn.ynteractive.com/content/glossary/text-classification)** Text classification is sorting a piece of text into one of a fixed set of labels, for example sorting a service request into Repair, Maintenance, Install or Emergency… **[Text-to-speech](https://learn.ynteractive.com/content/glossary/text-to-speech)** Text-to-speech (TTS) is software that reads written text out loud in a synthetic voice. Modern AI voices can sound close to a real person, with natural pauses and… **[Token](https://learn.ynteractive.com/content/glossary/token)** A token is a small chunk of text, often a whole short word or part of a longer one, that an AI language model reads and writes. Models count everything in tokens: the… **[Tool calling](https://learn.ynteractive.com/content/glossary/tool-calling)** Tool calling is how an AI model uses outside functions. Instead of only writing text, it returns a structured request to run a specific tool with specific inputs, such… **[Training data](https://learn.ynteractive.com/content/glossary/training-data)** Training data is the large collection of examples, such as text, images or labeled records, that an AI model learned from before you ever used it. The model's… **[Triage](https://learn.ynteractive.com/content/glossary/ai-triage)** Triage is sorting incoming requests by how urgent they are, so the most serious get handled first and the rest wait their turn in order. In business workflows, AI… **[Trigger](https://learn.ynteractive.com/content/glossary/trigger)** A trigger is the event that starts a workflow: a new email, a form submission, a chat message, a set time or a click of a button. Every n8n workflow begins with a… **[Turnaround time](https://learn.ynteractive.com/content/glossary/turnaround-time)** Turnaround time is how long it takes a business to complete a piece of work once it has everything it needs, such as five business days to finish a tax return after the… ## V **[Vector database](https://learn.ynteractive.com/content/glossary/vector-database)** A vector database stores embeddings, the numeric fingerprints of text or images, and finds the ones closest in meaning to a question. AI tools use it to pull the most… **[Vibe coding](https://learn.ynteractive.com/content/glossary/vibe-coding)** Vibe coding is building software by describing what you want to an AI tool in everyday language, then trying, testing and refining what it produces instead of writing… **[Voice agent](https://learn.ynteractive.com/content/glossary/voice-agent)** A voice agent is an AI agent you talk to out loud, usually over a phone call. It turns your speech into text, uses a language model and a set of instructions to decide… **[Voice cloning](https://learn.ynteractive.com/content/glossary/voice-cloning)** Voice cloning creates a synthetic voice that sounds like a specific real person, built from recordings of that person speaking. Once cloned, the voice can read any text… ## W **[Web app](https://learn.ynteractive.com/content/glossary/web-app)** A web app is software you use in a web browser instead of installing it: you open a link, enter or view information, and it does something with it. A booking form that… **[Web form](https://learn.ynteractive.com/content/glossary/web-form)** A web form is a set of fields on a web page, like name, email and a message box, that a visitor fills in and submits. On submit, the page sends the answers somewhere… **[Webhook](https://learn.ynteractive.com/content/glossary/webhook)** A webhook is a web address that waits for another app to send it data. When something happens in that app, like a form being submitted, it sends the details to the… **[Work order](https://learn.ynteractive.com/content/glossary/work-order)** A work order is a written record of a specific job that needs doing: what the problem is, where it is, who reported it, which team or person will handle it, how urgent… **[Workflow](https://learn.ynteractive.com/content/glossary/workflow)** A workflow is a saved set of connected steps that runs from start to finish: a trigger that starts it, then actions that read, change and send data. In n8n, a workflow… **[Workflow canvas](https://learn.ynteractive.com/content/glossary/workflow-canvas)** The workflow canvas is the main editing screen in n8n: a blank grid where each step of an automation appears as a box (a node), lines show which way the data flows, and… **[Workflow timezone](https://learn.ynteractive.com/content/glossary/workflow-timezone)** The workflow timezone is the setting that tells n8n which local clock to use for a workflow's schedule and dates. A trigger set to 7am fires at 7am in that timezone, so… ## Z **[Zap (Zapier)](https://learn.ynteractive.com/content/glossary/zapier-zap)** A Zap is an automated workflow in Zapier: one trigger event in an app, like a new form submission, followed by one or more actions in other apps, like adding a… **[Zero-shot prompting](https://learn.ynteractive.com/content/glossary/zero-shot-prompting)** Zero-shot prompting means asking an AI model to do a task using only instructions, without showing it any finished examples of the output. The model relies on what it… ## Browse by topic ### AI basics [AI bias](https://learn.ynteractive.com/content/glossary/ai-bias) · [AI model](https://learn.ynteractive.com/content/glossary/ai-model) · [API usage billing](https://learn.ynteractive.com/content/glossary/api-usage-billing) · [Artificial intelligence (AI)](https://learn.ynteractive.com/content/glossary/artificial-intelligence) · [Context window](https://learn.ynteractive.com/content/glossary/context-window) · [Embeddings](https://learn.ynteractive.com/content/glossary/embeddings) · [Fine-tuning](https://learn.ynteractive.com/content/glossary/fine-tuning) · [Generative AI](https://learn.ynteractive.com/content/glossary/generative-ai) · [Grounding](https://learn.ynteractive.com/content/glossary/grounding) · [Hallucination](https://learn.ynteractive.com/content/glossary/hallucination) · [Knowledge cutoff](https://learn.ynteractive.com/content/glossary/knowledge-cutoff) · [Large language model (LLM)](https://learn.ynteractive.com/content/glossary/large-language-model) · [Machine learning](https://learn.ynteractive.com/content/glossary/machine-learning) · [Multimodal AI](https://learn.ynteractive.com/content/glossary/multimodal-ai) · [Natural language processing (NLP)](https://learn.ynteractive.com/content/glossary/natural-language-processing) · [OCR (optical character recognition)](https://learn.ynteractive.com/content/glossary/ocr) · [Open-weight model](https://learn.ynteractive.com/content/glossary/open-weight-model) · [Personally identifiable information (PII)](https://learn.ynteractive.com/content/glossary/pii) · [Reasoning model](https://learn.ynteractive.com/content/glossary/reasoning-model) · [Redaction (masking private details)](https://learn.ynteractive.com/content/glossary/redaction) · [Retrieval-augmented generation (RAG)](https://learn.ynteractive.com/content/glossary/rag) · [Temperature](https://learn.ynteractive.com/content/glossary/temperature) · [Token](https://learn.ynteractive.com/content/glossary/token) · [Training data](https://learn.ynteractive.com/content/glossary/training-data) · [Vector database](https://learn.ynteractive.com/content/glossary/vector-database) ### Prompting [AI summarization](https://learn.ynteractive.com/content/glossary/ai-summarization) · [Chain-of-thought prompting](https://learn.ynteractive.com/content/glossary/chain-of-thought-prompting) · [Data extraction](https://learn.ynteractive.com/content/glossary/data-extraction) · [Delimiters](https://learn.ynteractive.com/content/glossary/delimiters) · [Few-shot prompting](https://learn.ynteractive.com/content/glossary/few-shot-prompting) · [Iterative prompting](https://learn.ynteractive.com/content/glossary/iterative-prompting) · [Markdown](https://learn.ynteractive.com/content/glossary/markdown) · [Output format](https://learn.ynteractive.com/content/glossary/output-format) · [Prompt](https://learn.ynteractive.com/content/glossary/prompt) · [Prompt chaining](https://learn.ynteractive.com/content/glossary/prompt-chaining) · [Prompt constraints](https://learn.ynteractive.com/content/glossary/prompt-constraints) · [Prompt engineering](https://learn.ynteractive.com/content/glossary/prompt-engineering) · [Prompt injection](https://learn.ynteractive.com/content/glossary/prompt-injection) · [Prompt library](https://learn.ynteractive.com/content/glossary/prompt-library) · [Prompt template](https://learn.ynteractive.com/content/glossary/prompt-template) · [Role, Context, Task, Format](https://learn.ynteractive.com/content/glossary/role-context-task-format) · [Self-check prompt](https://learn.ynteractive.com/content/glossary/self-verification) · [Sentiment analysis](https://learn.ynteractive.com/content/glossary/sentiment-analysis) · [Structured output](https://learn.ynteractive.com/content/glossary/structured-output) · [System prompt (system message)](https://learn.ynteractive.com/content/glossary/system-prompt) · [Text classification](https://learn.ynteractive.com/content/glossary/text-classification) · [Zero-shot prompting](https://learn.ynteractive.com/content/glossary/zero-shot-prompting) ### AI assistants [AI image generation](https://learn.ynteractive.com/content/glossary/ai-image-generation) · [AI search](https://learn.ynteractive.com/content/glossary/ai-search) · [Artifacts (Claude)](https://learn.ynteractive.com/content/glossary/claude-artifacts) · [ChatGPT](https://learn.ynteractive.com/content/glossary/chatgpt) · [ChatGPT data controls](https://learn.ynteractive.com/content/glossary/chatgpt-data-controls) · [ChatGPT memory](https://learn.ynteractive.com/content/glossary/chatgpt-memory) · [ChatGPT Projects](https://learn.ynteractive.com/content/glossary/chatgpt-projects) · [Claude](https://learn.ynteractive.com/content/glossary/claude) · [Claude Projects](https://learn.ynteractive.com/content/glossary/claude-projects) · [Conversation starters](https://learn.ynteractive.com/content/glossary/conversation-starters) · [Custom GPT](https://learn.ynteractive.com/content/glossary/custom-gpt) · [Custom instructions (ChatGPT)](https://learn.ynteractive.com/content/glossary/custom-instructions) · [File upload (in an AI chat)](https://learn.ynteractive.com/content/glossary/file-upload) · [Gemini](https://learn.ynteractive.com/content/glossary/gemini) · [Gems (Gemini)](https://learn.ynteractive.com/content/glossary/gemini-gems) · [GPT builder](https://learn.ynteractive.com/content/glossary/gpt-builder) · [GPT instructions](https://learn.ynteractive.com/content/glossary/gpt-instructions) · [Knowledge files](https://learn.ynteractive.com/content/glossary/gpt-knowledge-files) · [Microsoft Copilot](https://learn.ynteractive.com/content/glossary/microsoft-copilot) · [NotebookLM](https://learn.ynteractive.com/content/glossary/notebooklm) · [OpenAI API](https://learn.ynteractive.com/content/glossary/openai-api) · [Temporary Chat](https://learn.ynteractive.com/content/glossary/temporary-chat) ### AI agents [Agent memory](https://learn.ynteractive.com/content/glossary/agent-memory) · [AI agent](https://learn.ynteractive.com/content/glossary/ai-agent) · [AI Agent node](https://learn.ynteractive.com/content/glossary/ai-agent-node) · [Chat model](https://learn.ynteractive.com/content/glossary/chat-model) · [Chat Trigger](https://learn.ynteractive.com/content/glossary/chat-trigger) · [Chatbot](https://learn.ynteractive.com/content/glossary/chatbot) · [Escalation (handing off to a person)](https://learn.ynteractive.com/content/glossary/escalation) · [Guardrails](https://learn.ynteractive.com/content/glossary/guardrails) · [Human in the loop](https://learn.ynteractive.com/content/glossary/human-in-the-loop) · [Knowledge base](https://learn.ynteractive.com/content/glossary/knowledge-base) · [Session ID](https://learn.ynteractive.com/content/glossary/session-id) · [Tool calling](https://learn.ynteractive.com/content/glossary/tool-calling) ### n8n and automation [Action](https://learn.ynteractive.com/content/glossary/action) · [API](https://learn.ynteractive.com/content/glossary/api) · [API key](https://learn.ynteractive.com/content/glossary/api-key) · [Automation](https://learn.ynteractive.com/content/glossary/automation) · [Credential](https://learn.ynteractive.com/content/glossary/credential) · [Cron expression](https://learn.ynteractive.com/content/glossary/cron-expression) · [Error handling](https://learn.ynteractive.com/content/glossary/error-handling) · [Execution](https://learn.ynteractive.com/content/glossary/execution) · [Expression](https://learn.ynteractive.com/content/glossary/expression) · [Filter node](https://learn.ynteractive.com/content/glossary/filter-node) · [HTTP Request node](https://learn.ynteractive.com/content/glossary/http-request-node) · [IF node](https://learn.ynteractive.com/content/glossary/if-node) · [Integration](https://learn.ynteractive.com/content/glossary/integration) · [Item (n8n)](https://learn.ynteractive.com/content/glossary/item) · [n8n](https://learn.ynteractive.com/content/glossary/n8n) · [n8n Cloud](https://learn.ynteractive.com/content/glossary/n8n-cloud) · [n8n template](https://learn.ynteractive.com/content/glossary/n8n-template) · [No-code (and low-code)](https://learn.ynteractive.com/content/glossary/no-code) · [Node](https://learn.ynteractive.com/content/glossary/node) · [OAuth](https://learn.ynteractive.com/content/glossary/oauth) · [Polling](https://learn.ynteractive.com/content/glossary/polling) · [Publishing a workflow](https://learn.ynteractive.com/content/glossary/publish-workflow) · [Rate limit](https://learn.ynteractive.com/content/glossary/rate-limit) · [Resource and operation (n8n)](https://learn.ynteractive.com/content/glossary/resource-and-operation) · [Respond to Webhook node](https://learn.ynteractive.com/content/glossary/respond-to-webhook) · [Scenario (Make)](https://learn.ynteractive.com/content/glossary/make-scenario) · [Schedule Trigger](https://learn.ynteractive.com/content/glossary/schedule-trigger) · [Self-hosting](https://learn.ynteractive.com/content/glossary/self-hosting) · [Switch node](https://learn.ynteractive.com/content/glossary/switch-node) · [Test data](https://learn.ynteractive.com/content/glossary/test-data) · [Test step](https://learn.ynteractive.com/content/glossary/test-step) · [Test URL vs production URL](https://learn.ynteractive.com/content/glossary/webhook-test-url-vs-production-url) · [Trigger](https://learn.ynteractive.com/content/glossary/trigger) · [Webhook](https://learn.ynteractive.com/content/glossary/webhook) · [Workflow](https://learn.ynteractive.com/content/glossary/workflow) · [Workflow canvas](https://learn.ynteractive.com/content/glossary/workflow-canvas) · [Workflow timezone](https://learn.ynteractive.com/content/glossary/workflow-timezone) · [Zap (Zapier)](https://learn.ynteractive.com/content/glossary/zapier-zap) ### Data, Sheets and Gmail [Append row](https://learn.ynteractive.com/content/glossary/append-row) · [CSV](https://learn.ynteractive.com/content/glossary/csv) · [Email thread](https://learn.ynteractive.com/content/glossary/email-thread) · [Field mapping](https://learn.ynteractive.com/content/glossary/field-mapping) · [Get rows (reading a sheet)](https://learn.ynteractive.com/content/glossary/get-rows) · [Gmail draft](https://learn.ynteractive.com/content/glossary/gmail-draft) · [Gmail Trigger](https://learn.ynteractive.com/content/glossary/gmail-trigger) · [Google Sheets (as an automation database)](https://learn.ynteractive.com/content/glossary/google-sheets) · [Header row](https://learn.ynteractive.com/content/glossary/header-row) · [JSON](https://learn.ynteractive.com/content/glossary/json) · [Merge field](https://learn.ynteractive.com/content/glossary/merge-field) · [Plain-text email](https://learn.ynteractive.com/content/glossary/plain-text-email) ### Web apps [Deployment (publishing a web app)](https://learn.ynteractive.com/content/glossary/web-app-deployment) · [Form validation](https://learn.ynteractive.com/content/glossary/form-validation) · [Frontend and backend](https://learn.ynteractive.com/content/glossary/frontend-vs-backend) · [HTTP method (GET vs POST)](https://learn.ynteractive.com/content/glossary/http-method) · [HTTP status code](https://learn.ynteractive.com/content/glossary/http-status-code) · [Lovable](https://learn.ynteractive.com/content/glossary/lovable) · [Request body (payload)](https://learn.ynteractive.com/content/glossary/request-body) · [Responsive design](https://learn.ynteractive.com/content/glossary/responsive-design) · [Secrets and environment variables](https://learn.ynteractive.com/content/glossary/environment-variables) · [Submission states](https://learn.ynteractive.com/content/glossary/submission-states) · [Vibe coding](https://learn.ynteractive.com/content/glossary/vibe-coding) · [Web app](https://learn.ynteractive.com/content/glossary/web-app) · [Web form](https://learn.ynteractive.com/content/glossary/web-form) ### Voice agents [AI receptionist](https://learn.ynteractive.com/content/glossary/ai-receptionist) · [Speech-to-text](https://learn.ynteractive.com/content/glossary/speech-to-text) · [Text-to-speech](https://learn.ynteractive.com/content/glossary/text-to-speech) · [Voice agent](https://learn.ynteractive.com/content/glossary/voice-agent) · [Voice cloning](https://learn.ynteractive.com/content/glossary/voice-cloning) ### Business [Accounts receivable](https://learn.ynteractive.com/content/glossary/accounts-receivable) · [Action items](https://learn.ynteractive.com/content/glossary/action-items) · [Ad copy](https://learn.ynteractive.com/content/glossary/ad-copy) · [AI acceptable use policy](https://learn.ynteractive.com/content/glossary/ai-acceptable-use-policy) · [Approval workflow](https://learn.ynteractive.com/content/glossary/approval-workflow) · [Audience segmentation](https://learn.ynteractive.com/content/glossary/audience-segmentation) · [Audit trail](https://learn.ynteractive.com/content/glossary/audit-trail) · [Autoresponder](https://learn.ynteractive.com/content/glossary/autoresponder) · [Bank reconciliation](https://learn.ynteractive.com/content/glossary/bank-reconciliation) · [Brand voice](https://learn.ynteractive.com/content/glossary/brand-voice) · [Candidate experience](https://learn.ynteractive.com/content/glossary/candidate-experience) · [Chart of accounts](https://learn.ynteractive.com/content/glossary/chart-of-accounts) · [Claims adjuster](https://learn.ynteractive.com/content/glossary/claims-adjuster) · [Client portal](https://learn.ynteractive.com/content/glossary/client-portal) · [Client status update](https://learn.ynteractive.com/content/glossary/client-status-update) · [Closing the books](https://learn.ynteractive.com/content/glossary/closing-the-books) · [Content calendar](https://learn.ynteractive.com/content/glossary/content-calendar) · [CRM](https://learn.ynteractive.com/content/glossary/crm) · [Declarations page](https://learn.ynteractive.com/content/glossary/declarations-page) · [Deductible](https://learn.ynteractive.com/content/glossary/deductible) · [Default judgment](https://learn.ynteractive.com/content/glossary/default-judgment) · [Dispatching](https://learn.ynteractive.com/content/glossary/dispatching) · [Dunning](https://learn.ynteractive.com/content/glossary/dunning) · [Email opt-in](https://learn.ynteractive.com/content/glossary/email-opt-in) · [Estimate, quote and bid](https://learn.ynteractive.com/content/glossary/estimate-vs-quote) · [Expense categorization](https://learn.ynteractive.com/content/glossary/expense-categorization) · [Expense reimbursement](https://learn.ynteractive.com/content/glossary/expense-reimbursement) · [Fixed asset](https://learn.ynteractive.com/content/glossary/fixed-asset) · [Follow-up email](https://learn.ynteractive.com/content/glossary/follow-up-email) · [Form W-9](https://learn.ynteractive.com/content/glossary/form-w-9) · [Interview debrief](https://learn.ynteractive.com/content/glossary/interview-debrief) · [Interview scorecard](https://learn.ynteractive.com/content/glossary/interview-scorecard) · [Landing page](https://learn.ynteractive.com/content/glossary/landing-page) · [Lead magnet](https://learn.ynteractive.com/content/glossary/lead-magnet) · [Lead nurturing](https://learn.ynteractive.com/content/glossary/lead-nurturing) · [Lead qualification](https://learn.ynteractive.com/content/glossary/lead-qualification) · [Legal information vs legal advice](https://learn.ynteractive.com/content/glossary/legal-information-vs-legal-advice) · [Maintenance agreement](https://learn.ynteractive.com/content/glossary/maintenance-agreement) · [Meeting minutes](https://learn.ynteractive.com/content/glossary/meeting-minutes) · [Meeting transcript](https://learn.ynteractive.com/content/glossary/meeting-transcript) · [Pay range](https://learn.ynteractive.com/content/glossary/pay-range) · [Purchase order](https://learn.ynteractive.com/content/glossary/purchase-order) · [Quarterly business review](https://learn.ynteractive.com/content/glossary/quarterly-business-review) · [Reference check](https://learn.ynteractive.com/content/glossary/reference-check) · [Rental reimbursement coverage](https://learn.ynteractive.com/content/glossary/rental-reimbursement-coverage) · [Service area](https://learn.ynteractive.com/content/glossary/service-area) · [Service recovery](https://learn.ynteractive.com/content/glossary/service-recovery) · [Source of truth](https://learn.ynteractive.com/content/glossary/source-of-truth) · [Speed to lead](https://learn.ynteractive.com/content/glossary/speed-to-lead) · [Standard operating procedure (SOP)](https://learn.ynteractive.com/content/glossary/sop) · [Triage](https://learn.ynteractive.com/content/glossary/ai-triage) · [Turnaround time](https://learn.ynteractive.com/content/glossary/turnaround-time) · [Work order](https://learn.ynteractive.com/content/glossary/work-order) Ready to use the terms? [Browse the free prompt templates](https://learn.ynteractive.com/content/prompts). ## How every module works Each step is shown on the left, with a cursor pointing to exactly where to click. You do the same thing on the right, in a practice copy of the real tool. Get it right and it moves on. Nothing touches your real accounts until you're ready to build it for real. [Start learning free](https://learn.ynteractive.com/)