# Excel and Word for the web: top customers from a sales export and a one-page client update

> A free one-page cheat sheet: clean a sales export and find top customers with an Excel PivotTable, then turn meeting notes into a styled Word update.

Source: https://learn.ynteractive.com/content/cheat-sheets/excel-pivottable-and-word-update · Updated 2026-10-23 · Free from Stepthrough (https://learn.ynteractive.com)

[Lesson cheat sheet](https://learn.ynteractive.com/content/cheat-sheets#kind-lesson) · One page · US letter · [Excel](https://learn.ynteractive.com/content/tool/excel) · Word

By [Robert Breen](https://learn.ynteractive.com/content/about) · Published October 23, 2026 · From the free lesson [Excel for the Web: Find Your Top Customers in a Sales Export](https://learn.ynteractive.com/content/excel-web-top-customers)

A free one-page cheat sheet: clean a sales export and find top customers with an Excel PivotTable, then turn meeting notes into a styled Word update.

[Download the free PDF (63 KB)](https://learn.ynteractive.com/content/cheat-sheets/excel-pivottable-and-word-update.pdf)Print this sheet

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Excel and Word for the web: top customers from a sales export and a one-page client update

Modules 2 and 3 of the free Excel and Word for the Web Jump Start, practised there on real Microsoft 365 screens.

## Clean the export (Excel)

1. Paste the export into **A1** of a blank workbook: headers in row 1, one row per order.
2. Click a cell in the list, then **Data > Remove Duplicates**.
3. Keep every column and **My data has headers** ticked, **OK**. Excel says how many rows it removed.

## Top customers with a PivotTable

**Insert**

**Insert > PivotTable**, then **New sheet** under Create your own PivotTable.

**Group**

Tick **Customer**: it goes into **Rows**.

**Total**

Tick **Amount**: it goes into **Values** as **Sum of Amount**.

**Sort**

Click a total, **Data > Sort Descending**: biggest customer first.

**Money**

Select the totals, **Home > number format > Currency**.

## Notes into a client update (Word)

1. Paste the notes into a blank document. Word may offer Copilot: **Not now** is fine.
2. First line: **Styles > Title**. Each section line: **Styles > Heading 1**.
3. Select what was done, click **Bullets**.
4. End of Next steps, **Enter**, **Insert > Table > 3x4**: Task, Owner, Due. **Tab** moves to the next cell.
5. In the table: **Table** tab, table styles arrow, a **Grid Table** with a dark header.

## Before it goes out

- Select anything to check, **Review > New Comment**. Type **@name** to notify a colleague.
- Resolve or delete comments before you send the update to the client.
- Check one PivotTable total by hand the first time.

**Remember:** Clean the data before you count it, and use styles instead of fonts: the totals stay right and every update looks the same.

Practice it free: [Excel for the Web: Find Your Top Customers in a Sales Export](https://learn.ynteractive.com/modules/excel-web-top-customers) at learn.ynteractive.com/modules/excel-web-top-customers. This sheet: learn.ynteractive.com/content/cheat-sheets/excel-pivottable-and-word-update. Lena's office-supply shop and Northgate IT is a made-up business from the lesson. By Robert Breen, October 23, 2026.

## Practice it in the free lesson

**Excel for the Web: Find Your Top Customers in a Sales Export**. A beginner Excel for the web walkthrough on real screens: clean a sales export with Remove Duplicates, total every customer with a PivotTable and sort the biggest to the top in about ten minutes. You do every step yourself in a practice copy of Excel, it checks your work as you go, and “Do it for me” finishes any step you get stuck on. Free, and nothing touches your real accounts.

[Start the free lesson](https://learn.ynteractive.com/modules/excel-web-top-customers)

[Or read the full step-by-step guide](https://learn.ynteractive.com/content/excel-web-top-customers)

## Lessons on this sheet

- [Excel for the Web: Find Your Top Customers in a Sales Export](https://learn.ynteractive.com/content/excel-web-top-customers): A beginner Excel for the web walkthrough on real screens: clean a sales export with Remove Duplicates, total every customer with a PivotTable and sort the biggest to…
- [Word for the Web: Turn Meeting Notes into a Client Update](https://learn.ynteractive.com/content/word-web-client-update): A beginner Word for the web walkthrough on real screens: turn rough meeting notes into a one-page client update with heading styles, bullets, a next-steps table and a…

## Related terms

Plain-English definitions, each with an example from a free lesson.

[Pivot table](https://learn.ynteractive.com/content/glossary/pivot-table) · [Heading styles](https://learn.ynteractive.com/content/glossary/heading-styles) · [Comments (in a document)](https://learn.ynteractive.com/content/glossary/document-comments)

[The full AI glossary](https://learn.ynteractive.com/content/glossary)

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