# Check every promise: a cheat sheet for AI email replies > A free one-page cheat sheet: give ChatGPT the thread and your numbered facts, ask for a promise-by-promise table, fix what it flags, then send. Source: https://learn.ynteractive.com/content/cheat-sheets/check-every-promise · Updated 2026-10-01 · Free from Stepthrough (https://learn.ynteractive.com) [Topic cheat sheet](https://learn.ynteractive.com/content/cheat-sheets#kind-topic) · One page · US letter · [ChatGPT](https://learn.ynteractive.com/content/tool/chatgpt) · [n8n](https://learn.ynteractive.com/content/tool/n8n) By [Robert Breen](https://learn.ynteractive.com/content/about) · Published October 1, 2026 · From the free lesson [Reply Faster: Turn a Messy Customer Email Thread into a Clear, Friendly Reply](https://learn.ynteractive.com/content/chatgpt-reply-to-customer-emails) A free one-page cheat sheet: give ChatGPT the thread and your numbered facts, ask for a promise-by-promise table, fix what it flags, then send. [Download the free PDF (72 KB)](https://learn.ynteractive.com/content/cheat-sheets/check-every-promise.pdf)Print this sheet Free, no sign-up and no email needed. It prints on one letter-size page; the whole sheet is below. *▶*StepthroughFree printable cheat sheet · learn.ynteractive.com Check every promise: a cheat sheet for AI email replies An AI draft can sound careful and still promise too much. This routine, from the free Reply Faster lesson, turns "this looks fine" into a check you can do in seconds. ## Give ChatGPT three things in one message 1. **The thread**, oldest message first, with one line that says what it is. Leave out anything private, like a card number. 2. **Your facts, numbered.** Only what the reply may promise: dates, prices, what you can and can't do. Numbers make them easy to check later. 3. **What a good reply looks like:** the tone, every question to answer, a word limit, and the rule "Don't invent details or promise anything that isn't in the facts." ## Ask for the check Copy ```text Check that reply against my facts. Make a table of every promise or claim in it and the fact that backs it up. Flag anything the facts don't support. ``` The exact check from the lesson. Paste it after the first draft. ## Fix it with specific changes - Use the safer wording for anything flagged. - Ask for exact changes, not "make it better": warmer, under 120 words, every other fact the same. - Still compare the table with your own facts. You know the business; ChatGPT does not. ## The slip it catches **Draft said** "Completely nut-free." That isn't in the facts. **Fact 4 says** The lemon recipe has no nuts, but the kitchen also bakes with nuts, so no cake is promised nut-free. **Before you send** Read the date, the price and the allergy answer one last time. **Remember:** Every promise in the reply must match a numbered fact you gave it. If it isn't in your facts, it doesn't go out. Practice it free: [Reply Faster: Turn a Messy Customer Email Thread into a Clear, Friendly Reply](https://learn.ynteractive.com/modules/chatgpt-reply-faster) at learn.ynteractive.com/modules/chatgpt-reply-faster. This sheet: learn.ynteractive.com/content/cheat-sheets/check-every-promise. Cedar Lane Bakery is a made-up business from the lesson. By Robert Breen, October 1, 2026. ## Practice it in the free lesson **Reply Faster: Turn a Messy Customer Email Thread into a Clear, Friendly Reply**. Turn a messy customer email thread into a clear, friendly reply: give ChatGPT the thread and your facts, check every promise, fix the tone, and send it from Gmail. You do every step yourself in a practice copy of ChatGPT, it checks your work as you go, and “Do it for me” finishes any step you get stuck on. Free, and nothing touches your real accounts. [Start the free lesson](https://learn.ynteractive.com/modules/chatgpt-reply-faster) [Or read the full step-by-step guide](https://learn.ynteractive.com/content/chatgpt-reply-to-customer-emails) ## Lessons on this sheet - [Reply Faster: Turn a Messy Customer Email Thread into a Clear, Friendly Reply](https://learn.ynteractive.com/content/chatgpt-reply-to-customer-emails): Turn a messy customer email thread into a clear, friendly reply: give ChatGPT the thread and your facts, check every promise, fix the tone, and send it from Gmail. - [AI Email Responder: Draft Gmail Replies Automatically with n8n](https://learn.ynteractive.com/content/ai-email-responder-gmail-drafts-n8n): Build an n8n agent that watches your Gmail, reads each new customer email, and writes a reply as a draft in the same thread, ready for you to check and send. ## Related terms Plain-English definitions, each with an example from a free lesson. [Email thread](https://learn.ynteractive.com/content/glossary/email-thread) · [Hallucination](https://learn.ynteractive.com/content/glossary/hallucination) · [Self-check prompt](https://learn.ynteractive.com/content/glossary/self-verification) · [Human in the loop](https://learn.ynteractive.com/content/glossary/human-in-the-loop) · [Action](https://learn.ynteractive.com/content/glossary/action) · [Agent memory](https://learn.ynteractive.com/content/glossary/agent-memory) · [AI Agent node](https://learn.ynteractive.com/content/glossary/ai-agent-node) · [Artificial intelligence (AI)](https://learn.ynteractive.com/content/glossary/artificial-intelligence) [The full AI glossary](https://learn.ynteractive.com/content/glossary) ## Related prompts - [AI agent system message prompt](https://learn.ynteractive.com/content/prompts/agent-system-message-draft-prompt): Draft the system message for an n8n AI Agent: who it is, what it knows, its rules and how it writes, including a rule never to… - [Billing question reply prompt](https://learn.ynteractive.com/content/prompts/billing-question-reply-prompt): A ChatGPT prompt for "why was I charged this?" emails: the charge, the correct amount, the reason, the fix as simple math, and… - [Check reply promises prompt](https://learn.ynteractive.com/content/prompts/check-reply-promises-prompt): A ChatGPT prompt that checks a draft before you send it: a table of every promise, the fact behind each, and safer wording for… - [Daily priorities plan prompt](https://learn.ynteractive.com/content/prompts/daily-priorities-plan-prompt): Paste your to-do list and fixed times and get a realistic plan for today: top three, time blocks, a buffer, and what to move to… [All free prompt templates](https://learn.ynteractive.com/content/prompts) ## More cheat sheets - [AI Email Responder in n8n Cheat Sheet](https://learn.ynteractive.com/content/cheat-sheets/ai-email-responder-n8n): A free one-page cheat sheet: n8n watches Gmail, an AI agent reads each customer email and saves a reply as a draft in the same thread. - [AI Email Drafts Safety Cheat Sheet](https://learn.ynteractive.com/content/cheat-sheets/ai-email-drafts-safety): A free one-page cheat sheet: let AI write email drafts, not sends. Give it facts and rules, keep private data out and check every promise. - [Top 10 Prompt Templates for Small Business: Cheat Sheet](https://learn.ynteractive.com/content/cheat-sheets/prompt-templates-top-10): A free one-page cheat sheet of ten copy-ready AI prompt templates: customer replies, reviews, quote follow-ups, meeting recaps and handoffs. [All free cheat sheets](https://learn.ynteractive.com/content/cheat-sheets) · [All free tutorials](https://learn.ynteractive.com/content)